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Los Angeles Chrysler Dodge Jeep Ram

Los Angeles, CA

4.8
1,019 Reviews
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2025 S Figueroa St

Los Angeles, CA

90007

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Showing 1,019 reviews

December 11, 2023

Very nice and he explain everything to me. Although I should not have gotten a wheel Alignment when I need new tires, over site. More

by Sparkle Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Sparkle Queen, thanks for stopping by to share your positive review of our service team! We're glad they addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 10, 2023

They are very patient and understanding. They took care of the deal as quickly as possible. Awesome. More

by aamendez81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service to you, and hope you will come see us again some day!

December 05, 2023

Gregory Parham was very efficient, reliable and trustworthy throughout my entire car buying experience. He kept in contact w me and communicated effectively through the process. I live in the IE so More

by Syohannes85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Syohannes85 responded

THANK YOU GREGORY PARHAM!!!

Dec 07, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are so glad that Gregory and the team took great care of you and made your experience with us as smooth as possible. Our customers' satisfaction is of the utmost importance to us. Congratulations on your new Jeep! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 04, 2023

Erasto Mendez was with me all the time went through with me every details. I am very satisfied. He is great. More

by mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us, Mitch! We are glad that Erasto took great care of you throughout your visit. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 03, 2023

Abigail was great, very professional. My Dodge Journey oil change was finished ahead of time. However, the mechanic failed to reset the "Oil Change Needed" dashboard indicator. More

by eeverett323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know about your experience! We're glad Abigail handled your visit with the utmost diligence and communication. We're sorry the indicator wasn't switched off when service was completed. If this hasn't been resolved already, please reach out to us to get it taken care of. Happy travels this holiday season!

November 30, 2023

Took my car in for an oil change. It was fast and easy and very convenient More

by daisygomez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Daisy, thank you for sharing positive feedback with us! We want all of our guests to be treated to service that is convenient and reliable, so we're happy that's exactly what our team provided for you. Safe travels until we see you again!

November 28, 2023

SERVICE ADVISOR ABIGAIL DURAN Good customer service skills overall, Good experience and knowledge assisting me with my jeep service and jeep warranty More

by Juan RAMOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Duran
Nov 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Juan, Providing quality and efficient service is so important to us here at Los Angeles Chrysler Dodge Jeep Ram and we are glad that Abigail's efforts could meet your satisfaction! We are thrilled to know that she has good experience and was knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 28, 2023

Henry Martinez was great and I was very satisfied with the excellent customer service from him and the service department. More

by crystal.leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Crystal, Thank you so much for leaving Henry this excellent review! We are glad to hear that Henry took great care of you and your automotive needs. We are happy to know that you are satisfied with your service visit here at Los Angeles Chrysler Dodge Jeep Ram. Please do not hesitate to let us know how we may be of further service to you.

November 21, 2023

Really good service and they were upfront with cost and negotiating honesty is what made me go through with the sale. More

by Joseph A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devonte Devaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Joseph! We sincerely appreciate your assessment of our awesome dealership team, and we hope that you'll think of us the next time you have any automotive needs. Congrats on the new ride! Safe travels this holiday season!

November 20, 2023

Erick Villa is the pinnacle of customer service at LA CDJR! Erick made a very unpleasant service trip to dealership into an amazing sales experience for me and my family as well as his team. Not only More

by amos07
Recommend Dealer
Yes
Employees Worked With
Nicholas Dubiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your truly remarkable feedback! We're delighted Erick, Curtis, Nick, and Eddie handled your wishes with the utmost advocacy and grace. Congrats on the new Rubicon! Best wishes for awesome travels on the road ahead, from everyone at LA CDJR!

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