Los Angeles Chrysler Dodge Jeep Ram

DO NOT BUY FROM THEM. I could not have had a worse DO NOT BUY FROM THEM. I could not have had a worse experience. I was ready to make my first car ever car purchase in March 2012, and I couldn't wai DO NOT BUY FROM THEM. I could not have had a worse experience. I was ready to make my first car ever car purchase in March 2012, and I couldn't wait to get my hands on the limited edition Gucci Fiat. Unfortunately, they took full advantage. Not only did I end up paying around $10,000 more than the sticker price, but everything that they promised me in person is magically not in my contract. Also, I was never sent the service contracts for the add-ons I did want, even after calling and requesting it numerous times. I have never reviewed anything in my life before, but have never felt so strongly about anything, either. Please do not give them any business. More

Yesterday I picked up the FIAT that I won then ordered from Motor Village L.A. From placing the order until the time I picked up the car, Mitch was absolutely fantastic! He made the whole process very qui from Motor Village L.A. From placing the order until the time I picked up the car, Mitch was absolutely fantastic! He made the whole process very quick, easy, and straightforward. Michael, the FIAT Specialist, showed me all the ins and outs of the car and some do's and don'ts. I learned some very valuable info. He even sent my car back to detail to make it just right! Michael's knowledge makes him a serious asset for FIAT! Huw, the manager, is awesome. He addressed a couple of minor concerns that I had and made sure that I left knowing that they would be taken care of. Along with that, he was very cordial to my family who came along and made sure that we were all smiles during our visit and after we left. The whole team's enthusiasm was right there with mine and it felt like I was truly joining the FIAT family! A special thanks also go out to Sunny and Linda. They were also very helpful and enthusiastic when I initially walked into Motor Village L.A, back in May. They were with me when I spun and won and I'm glad that they could share the moment with me! Motor Village L.A. for the win! More

I was welcomed to the dealership, very friendly staff and I was welcomed to the dealership, very friendly staff and ready to assist me from the moment I walked in. I had a trade in which they looked at and I was welcomed to the dealership, very friendly staff and ready to assist me from the moment I walked in. I had a trade in which they looked at and offered me a great deal on. When looking at the options for cars Mitch was only too happy to show me as many options as I wanted and was happy to answer any questions - as silly as they may have been. Going over financing they looked after me to gett he best rate for financing and showed me options regarding the incentives that were available to me. I usually dont like car salesman as they are pushy and I always feel preasured. I did not once feel like that at all! I was very comfortable, taken care of and I want to THANK them for that!!!! More

Dee Dee is very professional, knowledgeable, friendly and helpful. Dee Dee is both accessible and responsive without being "pushy"... I have already recommended Dee Dee Joshua at Motor Village Los Angeles helpful. Dee Dee is both accessible and responsive without being "pushy"... I have already recommended Dee Dee Joshua at Motor Village Los Angeles to several relatives and friends... Patrick Cooney Los Angeles CA More

My family purchased a Fiat from this dealership a couple of months ago and it has been the worst car buying experience E-V-E-R. There has been problem after problem. First we needed the car shipped out of of months ago and it has been the worst car buying experience E-V-E-R. There has been problem after problem. First we needed the car shipped out of state to arrive by a certain date (for our use). The salesman guaranteed that if we paid them to handle it (more than going to a car shipping company directly), it would be there for sure. Not only did the car not arrive on time, but I found out after continual follow up and investigation that it had never been shipped in the first place. The salesman kept saying that it was on its way and that there were various issues that the shipping company which were causing the delay, but this was a complete lie. We were also never issued a temporary registration and were pulled over for not having any temporary tags a couple of times. I have been trying to get the required paperwork from the dealership so that we can file for registration to no avail for over 3 weeks now. I will NEVER EVER EVER use this dealership again...EVER. And I urge others to go somewhere else to purchase a car. More

Michaeal and Youhanna were very patient, helpful, friendly and very honest. I never felt the stereotypical "car salesman" hard sell from either one of them. They were both frank and honest througho friendly and very honest. I never felt the stereotypical "car salesman" hard sell from either one of them. They were both frank and honest throughout the entire experience and I could not be more happy with my new Fiat convertible! More

I wanted to use AAA price on getting my new car and within a day I heard from Dee Dee. Right away I felt that the dealership was welcoming and that they didn't want to sell a car but build a relationsh within a day I heard from Dee Dee. Right away I felt that the dealership was welcoming and that they didn't want to sell a car but build a relationship. She went out of her way to find the car I wanted and find me the price I was looking for. She even recommended great places that wouldnt hassle me with selling my car and still offer a great price. Dee Dee made the process much easier then the other dealerships I made contact with. She deserves an A+ in customer service. Huw the FIAT manager made sure everything I needed was available to me. He didn't pressure us into the buy but instead explained why FIAT is better then its competitors. He made sure that I knew I was buying a great product. Youhanna is the best finance manager I have ever dealt with. He listened to what I wanted and didn't put in any hidden finance fees. He knew I had a price range I had to stay within and worked with me exactly how I wanted to. Motorvillage LA Dodge, FIAt, Ram and Jeep is the best dealership to buy your car from. Get in contact with Dee Dee or Huw and they will make sure that you get what you are looking for and won't play around with you. More

Michael was very sociable and friendly, but also very professional. Michael worked hard to find me the best possible option at an affordable rate. He was understanding to my own circumstances, and went o professional. Michael worked hard to find me the best possible option at an affordable rate. He was understanding to my own circumstances, and went out of his way to ensure that I left the dealer in a comfortable place. I couldn't be happier. More

This has to be the worst dealer ever.... They repeatedly treated me and my husband (whose a mechanic) like we were clueless about cars. They tried to sell us the car we spent 6 hours in there getting paperw treated me and my husband (whose a mechanic) like we were clueless about cars. They tried to sell us the car we spent 6 hours in there getting paperwork together for 4,000 over bluebook value. It was a complete and utter mess!!! The manager Red is a total jerk telling us oh well if you cant afford it maybe you should just leave and later when our paperwork was mixed up because of some employee they fired (they seem to have alot of people fired from this place)we tried to speak to the general manger Red and he repeatedly ignored us stateing he was "busy" and then just flat out left early the day we were trying to get a hold of him. Their salesmen are so desperate to sell a car they dont care what paperwork gets messed up and it sad because the decor and cleaness of the whole place makes you think your making a good decision tring to buy a car here but its all a fasade!!! This place literally sticks their hand in your pocket when you get there and they held our i.d.s HOSTAGE when we said we might need time to think about it!!!! More

My experience was an overall good one. Michael Passage was knowledgeable and very professional. He listened to what I wanted in a car and gave his opinion when asked. He respected what I felt I could af was knowledgeable and very professional. He listened to what I wanted in a car and gave his opinion when asked. He respected what I felt I could afford to pay and didn't try to pressure me into buying a more expensive car. I was able to test drive a car and start the paperwork process, which we completed the following day in record time. I'm hoping my daughter will be able to have a comparable experience once she completes her education and is able to establish credit. More