Los Angeles Chrysler Dodge Jeep Ram

MUST READ!!!! beyond belief... Greed Greed Greed!!!!!! MUST READ!!!! beyond belief... Greed Greed Greed!!!!!! YOU HAVE TO READ THIS and beware!! Do not bring your car for any repairs, unless is a simpl MUST READ!!!! beyond belief... Greed Greed Greed!!!!!! YOU HAVE TO READ THIS and beware!! Do not bring your car for any repairs, unless is a simple oil change or probably to check the water level. I took my truck which is a DODGE RAM, to DODGE RAM DEALER, The truck has lost power to the gauge cluster, I can not see the fuel level, the speed, the signal, the oil, no brake lights, no lock and unlock, no interior lights, the only light that came out is a small steady light next to speedometer. The Service technician refused to accept the truck, so I ask to talk with the manager, so the manager came out, his name is ALEX FLORES and calls himself The Service & Parts Director, he came out with an negative attitude, he was aggressive, rude and with a loud voice in front of the rest of the people that was there, told me to take my truck to another dealer, that he had another vehicle there already for two weeks with the same problem that they did not know to fix. I told him that how could it be that the DODGE DEALER refuses to take DODGE VEHICLE. His response was "You better leave Now or I will call the Police" This dealer should have trane people to check and troubleshoot their own vehicles, no matter the ploblem! ***PLEASE DO NOT TAKE YOUR VEHICLE TO "MOTOR VILLAGE LA" This was my first time at this dealer and it was also the last one, please take your vehicle to a different dealer, I do not want anybody to live this bad experience. More

FIAT LA refused to honor the Chrysler Affiliate Rewards Program on the 500e. The official Affiliate Rewards program rules clearly state that the 500e has been eligible since 6/24/2013. While the sales an Program on the 500e. The official Affiliate Rewards program rules clearly state that the 500e has been eligible since 6/24/2013. While the sales and finance staff were truly a pleasure to work with, as a dealership, I would steer one to shop elsewhere. More

DO NOT BUY FROM THEM. I could not have had a worse DO NOT BUY FROM THEM. I could not have had a worse experience. I was ready to make my first car ever car purchase in March 2012, and I couldn't wai DO NOT BUY FROM THEM. I could not have had a worse experience. I was ready to make my first car ever car purchase in March 2012, and I couldn't wait to get my hands on the limited edition Gucci Fiat. Unfortunately, they took full advantage. Not only did I end up paying around $10,000 more than the sticker price, but everything that they promised me in person is magically not in my contract. Also, I was never sent the service contracts for the add-ons I did want, even after calling and requesting it numerous times. I have never reviewed anything in my life before, but have never felt so strongly about anything, either. Please do not give them any business. More

Yesterday I picked up the FIAT that I won then ordered from Motor Village L.A. From placing the order until the time I picked up the car, Mitch was absolutely fantastic! He made the whole process very qui from Motor Village L.A. From placing the order until the time I picked up the car, Mitch was absolutely fantastic! He made the whole process very quick, easy, and straightforward. Michael, the FIAT Specialist, showed me all the ins and outs of the car and some do's and don'ts. I learned some very valuable info. He even sent my car back to detail to make it just right! Michael's knowledge makes him a serious asset for FIAT! Huw, the manager, is awesome. He addressed a couple of minor concerns that I had and made sure that I left knowing that they would be taken care of. Along with that, he was very cordial to my family who came along and made sure that we were all smiles during our visit and after we left. The whole team's enthusiasm was right there with mine and it felt like I was truly joining the FIAT family! A special thanks also go out to Sunny and Linda. They were also very helpful and enthusiastic when I initially walked into Motor Village L.A, back in May. They were with me when I spun and won and I'm glad that they could share the moment with me! Motor Village L.A. for the win! More

I was welcomed to the dealership, very friendly staff and I was welcomed to the dealership, very friendly staff and ready to assist me from the moment I walked in. I had a trade in which they looked at and I was welcomed to the dealership, very friendly staff and ready to assist me from the moment I walked in. I had a trade in which they looked at and offered me a great deal on. When looking at the options for cars Mitch was only too happy to show me as many options as I wanted and was happy to answer any questions - as silly as they may have been. Going over financing they looked after me to gett he best rate for financing and showed me options regarding the incentives that were available to me. I usually dont like car salesman as they are pushy and I always feel preasured. I did not once feel like that at all! I was very comfortable, taken care of and I want to THANK them for that!!!! More

Dee Dee is very professional, knowledgeable, friendly and helpful. Dee Dee is both accessible and responsive without being "pushy"... I have already recommended Dee Dee Joshua at Motor Village Los Angeles helpful. Dee Dee is both accessible and responsive without being "pushy"... I have already recommended Dee Dee Joshua at Motor Village Los Angeles to several relatives and friends... Patrick Cooney Los Angeles CA More

My family purchased a Fiat from this dealership a couple of months ago and it has been the worst car buying experience E-V-E-R. There has been problem after problem. First we needed the car shipped out of of months ago and it has been the worst car buying experience E-V-E-R. There has been problem after problem. First we needed the car shipped out of state to arrive by a certain date (for our use). The salesman guaranteed that if we paid them to handle it (more than going to a car shipping company directly), it would be there for sure. Not only did the car not arrive on time, but I found out after continual follow up and investigation that it had never been shipped in the first place. The salesman kept saying that it was on its way and that there were various issues that the shipping company which were causing the delay, but this was a complete lie. We were also never issued a temporary registration and were pulled over for not having any temporary tags a couple of times. I have been trying to get the required paperwork from the dealership so that we can file for registration to no avail for over 3 weeks now. I will NEVER EVER EVER use this dealership again...EVER. And I urge others to go somewhere else to purchase a car. More

Michaeal and Youhanna were very patient, helpful, friendly and very honest. I never felt the stereotypical "car salesman" hard sell from either one of them. They were both frank and honest througho friendly and very honest. I never felt the stereotypical "car salesman" hard sell from either one of them. They were both frank and honest throughout the entire experience and I could not be more happy with my new Fiat convertible! More

I wanted to use AAA price on getting my new car and within a day I heard from Dee Dee. Right away I felt that the dealership was welcoming and that they didn't want to sell a car but build a relationsh within a day I heard from Dee Dee. Right away I felt that the dealership was welcoming and that they didn't want to sell a car but build a relationship. She went out of her way to find the car I wanted and find me the price I was looking for. She even recommended great places that wouldnt hassle me with selling my car and still offer a great price. Dee Dee made the process much easier then the other dealerships I made contact with. She deserves an A+ in customer service. Huw the FIAT manager made sure everything I needed was available to me. He didn't pressure us into the buy but instead explained why FIAT is better then its competitors. He made sure that I knew I was buying a great product. Youhanna is the best finance manager I have ever dealt with. He listened to what I wanted and didn't put in any hidden finance fees. He knew I had a price range I had to stay within and worked with me exactly how I wanted to. Motorvillage LA Dodge, FIAt, Ram and Jeep is the best dealership to buy your car from. Get in contact with Dee Dee or Huw and they will make sure that you get what you are looking for and won't play around with you. More

Michael was very sociable and friendly, but also very professional. Michael worked hard to find me the best possible option at an affordable rate. He was understanding to my own circumstances, and went o professional. Michael worked hard to find me the best possible option at an affordable rate. He was understanding to my own circumstances, and went out of his way to ensure that I left the dealer in a comfortable place. I couldn't be happier. More