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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,371 Reviews

1,371 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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November 29, 2021

Craig Servo is awesome he's very attentive and an amazing service manager he has been since day one when I purchased my car he's fantastic he needs a raise More

by CCAMPBELL129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
November 29, 2021

Service dept doesnt answer or return calls. Had to ask sales to get me an appt twice. When car was there they drove it 2 miles so problem not detected. Tech added 6 lbs of unneeded air in nitro filled tir More

by PAMDFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know
November 28, 2021

I always receive excellent customer service. It doesn't matter if I am sitting there waiting for my car to be serviced or dropping it off - I am always kept informed of what's going on with my car. More

by M0MMASHANE
Recommend Dealer
Yes
Employees Worked With
Shaun Rolle - excellent. Also, the last service tech I worked with did a great job
November 26, 2021

Staff was very nice and very efficientThey had everything prepared for me the customer service was great the guy that was helping me make sure everything was working properly and he made sure that everything More

by Joshua092009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Eagle
November 26, 2021

Shaun helped me to move through he recall and feel comfortable doing it. The extra attention to my Altima is encouraging me to take care of a few more items. I feel quite comfortable in returning to t More

by graciagordon69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun
November 23, 2021

We always have great service here. They informative and very friendly. We definitely recommend them. More

by tami.negron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
November 22, 2021

Great Excellent Phenomenal Expedient Precise Polite Direct Friendly Welcoming Knowledgeable Clean Satisfactory Nice Overall 100% More

by Alyssa Coley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
November 22, 2021

Terry is very professional and always lets me know what extra things need to be done to my car More

by alan4alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly , Michael Eagle
November 22, 2021

WHAT I LIKE IS WHEN I BRING MY CAR IN FOR SERVICE I ALWAYS HAVE THE BEST SERVICE AND WHEN YOU LEAVE YOU HAVE A FRESH CAR WASH. MY SERVICE REPRESENTATIVE HE GETS THE BEST DEALS. MAKING SURE IF ANY SPECI More

by SNELLING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERRIE
November 21, 2021

Inconsiderate, unprofessional, and liars. A scheduled recall appointment where my car was there over 24 hours and nothing was done. Then they tried to persuade me to rent a car. I purchased parts for oth More

by joann.sweetrolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Michael Eagle
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