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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,371 Reviews

1,371 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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December 16, 2021

Terry, my service advisor, has always gone above and beyond in customer service and support! More

by wolfsheila54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, in Service department.
December 13, 2021

Gerald from service was excellent. Both times I’ve taken it in and he was able to identify what the problem was and correct it. More

by ROLIBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald wyner
December 10, 2021

Trying to to reach operators on the weekends Noone answer the phone calls or return your calls from the dealership.Lack of communication great service. More

by OZZIERGANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Eagle
December 10, 2021

Hello, I really appreciate the service provided by Service advisor Mr. Craig. He took great care of our car, and was very helpful. The only thing that I would like to note is the tire pressure was ve More

by patrickcosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Craig, Michael Eagle
December 09, 2021

My service person Gerald W is a great listener. I explained my issues he looked into my issues and responded in a timely. HE explained and gave me options without rushing me. More

by YUSHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald W
December 06, 2021

Craig was got and got all of my needed services done quickly and efficiently and for a good price! More

by ADAM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
December 05, 2021

It took some times due to the amount of customers but over all it was great More

by kenzienoel61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
December 02, 2021

Craig was amazing and nice and told me everything I needed to know. Very seamless. More

by rmadde89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
December 01, 2021

The service representatives are very helpful and polite. I feel so much at home when I’m there. I could go to the Nissan dealership closer to my home, but I know that Lorenzo Nissan is always there to assis More

by STACIEMORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in service
December 01, 2021

The greater, took care of me as soon as I arrived.Work The greater, took care of me as soon as I arrived. Work was done satisfactory and Mr. Gregg took the time to explain the work done. Professional Ser More

by lisa, gold0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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