Back

Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,371 Reviews

1,371 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

Sort by
January 11, 2022

Covid has made business difficult for everyone but Craig was able to get me in and get my concerns fixed in a timely fashion. Luckily for me everything was under warranty More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig servo
January 10, 2022

La atención que brindan es pésima, los vendedores son arrogantes y mal educados, la persona que contesta el teléfono no tiene idea de nada y en vez de contestar a las preguntas solamente ladra a los clie More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
January 09, 2022

Thanks you Terry the maintenance is good 👌🏼🥉 the car running better ,the car is clean More

by Edsongd79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
January 08, 2022

Craig is our specialist that helped me map out a timeline to get my vehicle fixed and helped me stick to my budget. He gave me a list of items and we tackled them one by one. Thank you for explanation everyt More

by ACOLONJIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
January 05, 2022

Excellent service. Everything went smoothly. Rental car worked out well and they were complete with my car when they said they would be More

by MSCHWAR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
January 05, 2022

When I did my renew from Nissan 2017 to the 2020 the manager lied to me. I put complain and nobody has called me her. I am not happy More

by Eadeleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Friendly fast professional service. Clean facility (workers wear masks and clean the car too. I love this location it’s my favorite. More

by Desiree B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
January 03, 2022

The service and care that I get from Craig Servo is the ONLY reason why I continue coming to this dealership. If not for him I would most likely go elsewhere. Craig is the most absolute caring and sincere More

by Rbtwo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
Jan 03, 2022 -

Rbtwo4 responded

Craig Servo is the best!

January 03, 2022

Hello. I received great customer service.From my first Hello. I received great customer service. From my first call I was able to get my appointment scheduled within 3 days. Everyone was nice. Especially More

by AMJ207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
January 01, 2022

We scheduled an appointment, Rough had a recall. They had to figure out when we get there they do not have the parts. Since then waiting for call back; nothing. A survey coming to rate the experiment?? More

by Never mind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
96
...