Lorenzo Nissan Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,371 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center
I love the customer service. The service man was very accommodating and made sure that the truck was washed once he was done with it, absolutely loved that The service man was very accommodating and made sure that the truck was washed once he was done with it, absolutely loved that More
This was a 1st time visiting the service department and the Advisor was courteous, professional and kept me informed/updated on my vehicle. Very pleased and happy I stopped in and spoke with Alicia who pla the Advisor was courteous, professional and kept me informed/updated on my vehicle. Very pleased and happy I stopped in and spoke with Alicia who placed me in Gerald Wynter's hands. I appreciate them taking care of me. More
The service agent didn’t really listen to anything I said to him, and was almost arguing with me when asking him to replace my tire, also he put false information in my report stating that i said my car had to him, and was almost arguing with me when asking him to replace my tire, also he put false information in my report stating that i said my car had to be jumped before, which has never happened and I never told him that. To really top it off when asking him to check the car for the multi point inspection, as I am going on a road trip and told him that…. He sent me home with coolant (which they put on the report was good) and he also didn’t check my power steering fluids or fill up my brake fluids (which they also said were good) More
Gilishawon is very amazing at what he does. He’s very accommodating, he’s thorough and very polite. He walks you through everything that is being done to your vehicle and makes sure you’re comf He’s very accommodating, he’s thorough and very polite. He walks you through everything that is being done to your vehicle and makes sure you’re comfortable while waiting for the work to be done. I appreciate amazing customer service and I will definitely be back again. Thank you for having people such as Gilishawon who truly care and it shows that they love what they do! 5 out of 5 stars! More
Exceptional service. Friendly Staff. 4/5 stars only because wait times were excessive in-shop. I had an appointment, and it took approximately 2 hours and 45 minutes to Friendly Staff. 4/5 stars only because wait times were excessive in-shop. I had an appointment, and it took approximately 2 hours and 45 minutes to get an oil change and rotate tires. More