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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,461 Reviews

1,461 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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December 09, 2024

Mr. Craig is ALWAYS a delight to work with, service was awesome as per usual! More

by VALERIA_MORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean - Sales Department
Dec 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you enjoyed working with our team at Lorenzo Nissan Fort Lauderdale. Thank you for taking the time to share your experience.

December 08, 2024

Mr. Craig is the man 🫶🏾! It was so great looking him back working. He’s very helpful and professional. Willing to help you with answers to any question(s) you make have. Which is always a plus in my eye More

by misscookie23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

At Lorenzo Nissan Fort Lauderdale, we appreciate your kind words about our team. They're always ready to help customers and provide a professional experience.

December 07, 2024

Very disappointing service after purchasing our vehicle. On our way home after purchasing 2023 vehicle with 10k miles, we experienced issues. After brining the vehicle back in the very next day, waiting f More

by BRBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex (sales manager), Ashley (salesperson)
Dec 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We are sorry you feel that way. We assure you that it is our utmost priority for everyone to have  a great experience. About the incident mentioned above. Our management has checked all the cameras from multiple angles and there was no damage done to the vehicle at our facility prior to it being picked up by you. We have the videos. As we previously offered, we will be glad to show you all the videos. Again, we are very sorry that this has happened, but we guarantee you we had nothing to do with it, as it seems to have happened after the car left our premises. Thank you.    

December 07, 2024

La directiva muy eficiente y profesional, cumplen lo que promete, muy difícil de encontrar en un Diller. More

by BOSCIO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Agradecemos sus amables palabras acerca de Lorenzo Nissan Fort Lauderdale. Nos esforzamos en mantener la profesionalidad que espera.

December 06, 2024

He was nice and my car is working great I thank you for everything you did More

by RENEEMCPHERSON42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're happy with your car and the service at Lorenzo Nissan Fort Lauderdale. Thanks for sharing!

December 04, 2024

Craig is a great advocate for the Nissan services and making sure that my vehicle is tuned correctly. More

by MEXIMATT85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're happy our team could assist with your Nissan's tune-up. Thanks for choosing Lorenzo Nissan Fort Lauderdale.

December 04, 2024

I liked the friendliness of the staff, and the efficiency with which they worked. Thank you!!! More

by Ruth Muzucos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Dec 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your kind words. It's great to hear you enjoyed the friendly and efficient service from our team.

December 03, 2024

Service was easy to schedule, notifications were clear. Work was completed same day and car was ready and shiny clean for pick up. Would use again More

by Ann18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
junior
Dec 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you had a smooth visit at Lorenzo Nissan Fort Lauderdale. Take care and see you next time!

December 03, 2024

Always nice and they do a great job. Junior is great, he is always efficient! More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior 5 stars
Dec 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is glad to hear about your positive experience with our team. Your feedback means a lot to us.

December 03, 2024

Short wait time and clear information provided. Very polite efficient attendant. Very happy with the service More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about Lorenzo Nissan Fort Lauderdale.

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