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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,366 Reviews

1,366 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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October 04, 2024

I’m in and out and service is quick. I feel like Gerald gives me his honest opinion on what is best for my car. More

by chernelleeliard305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

At Lorenzo Nissan Fort Lauderdale, we're glad you trust our team. Thanks for choosing us time and again.

October 04, 2024

Excellent customer service! Duration and quality as expected. All employees were very hind and friendly More

by ICOLUMBICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. It's great to know our team met your expectations.

October 04, 2024

This dealership is the worst dealership ever I hate coming here unprofessional the staffs are More

by Msbosslady0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber
Oct 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

I regret to hear that you had an upleasant experience with us. Ultimately not my goal. Please feel free to reach out to me directly with your feedback, i want to make sure we address it and make things right for you. my emial is Alid@lorenzonissan.com my name is Ali and i am the general manager. Thank you looking forward to hear from you.

October 04, 2024

I spent two thousand dollars on a simple issue just for them to fix everything but the issue they claim they changed spark plugs but now my car misfires worse than ever said they gave me the safety value w More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bazan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Del-Cid
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mikulla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Jean, Please know your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the status of your vehicle after services. At your earliest convenience, please send me an email with your contact information so we may discuss this further. Sincerely, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 03, 2024

Craig Servo is very knowledgeable rep which recommends the right service that should be taken in order to fix the issue More

by EGARCIALAVIN8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your review! We're pleased that our team helped you at Lorenzo Nissan Fort Lauderdale.

October 02, 2024

Excellent service. A little bit waiting long, but good job. Washing car should be better. More

by JANET.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your thoughts on our service at Lorenzo Nissan Fort Lauderdale. We'll strive to improve the car washing experience next time you're in need of service!

September 29, 2024

CRAIG is the BEST Service Advisor! He has been handling my cars for over 10 years! More

by DDAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your loyalty, and we're glad our team has served you well for so many years.

September 28, 2024

I only dealt with Craig servo he was the best I would recommend him to anybody he's a great person very fair very professional very courteous More

by Punkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive experience with our team at Lorenzo Nissan Fort Lauderdale. We appreciate your recommendation and wish you the best.

September 25, 2024

Gerald always treats me with respect and explains issues is a way I can comprehend. I have been using Lorenzo for over a decade. Anthony was also very helpful. More

by MGARREANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you've had continued positive experiences with our team at Lorenzo Nissan Fort Lauderdale. We value your loyalty over the years. Wishing you safe travels on the road.

September 24, 2024

I was greeted within minutes of arrival and the workers were pleasant and courteous. The most dreadful thing is the hours waiting to get my car back from an oil change and point to point inspection More

by Claud323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. It's good to hear that our team greeted you quickly and were pleasant. For any concerns about wait times, please reach out so we can assist further.

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