Lorenzo Nissan Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,460 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center
Craig and Terry were very courteous in helping me from afar when they didn’t have to. Professional and efficient with great communication. Would highly recommend these guys if you’re in that area. afar when they didn’t have to. Professional and efficient with great communication. Would highly recommend these guys if you’re in that area. More
Professional and friendly service, reasonable prices and fast service. Gerald Wynter was a pleasure to work with. He was kind, patient and made sure my car was taken care of quickly. Highly recommended!! fast service. Gerald Wynter was a pleasure to work with. He was kind, patient and made sure my car was taken care of quickly. Highly recommended!!! More
This dealership is very professional and friendly. They explain everything thoroughly so you can understand what it is they need to and have done. They explain everything thoroughly so you can understand what it is they need to and have done. More
Disingenuous service, exposed me on towing twice to bring my car in knowing they are unable to test, diagne head gasketvwithout coolant in, the purpose of towing, overheating car engine by running it and dri my car in knowing they are unable to test, diagne head gasketvwithout coolant in, the purpose of towing, overheating car engine by running it and driving without coolant in radiator, causing engine oil leak, and after voiced concernsvto servicecdirector, reacting Invoicevto cover it up , making false statements of mecstatin that car was overheating, l never made and gasket blown out causing multiple fluids leaks, l have never stayed, in fact stated of no coolant in radiator, coolant leak only, water pump and coolant hose needing replacement and head gasketvto be tested abd diagnose. Dealership ruined my cat by recklessness overheating engine and running it and driving car without coolant, in addition putting water unto radiator and driving my car afterwards, causing further coolant system and engine damage. Fraud and deception, would not recommend Lorenzo Nissan Service. In addition Nissan Corporate Customer Relations negligence, lackbof transparency and failure tovassust and disengagement from any assistance with resolution. No wonder Nossan Corporate goes under, efforts to merge with Honda, will not help in loosing customer base due to above and failing customer relations I'm USA, SAD, Regretfully, Nissan Corporate and product excellence are failing with deceptive, reckless servicecstandards, No Corporate culture as l know it More
Excellent service, great staff, very professional and always on time, competitive price. They clean my car inside and outside. always on time, competitive price. They clean my car inside and outside. More
Great customer service working with Craig. Takes the time to go over services and costs. Responds to calls and texts Takes the time to go over services and costs. Responds to calls and texts More
Very poor communication. AC not fixed after requesting diagnostics and taking off from work. The person who took the appointment didn’t properly write down why I was coming AC not fixed after requesting diagnostics and taking off from work. The person who took the appointment didn’t properly write down why I was coming in nor did the service technician follow through. Extremely disappointed customer More
I Expererieced the parts department and excellent * Then my oil change and they delivered exceptional service, quality and on time at the right price! Congratulations. Will recommend and will be back. my oil change and they delivered exceptional service, quality and on time at the right price! Congratulations. Will recommend and will be back. More
Dealer is always quick resolving issues with my vehicle and fairly priced woth maintenance costs. and fairly priced woth maintenance costs. More