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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,460 Reviews

1,460 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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January 01, 2025

Craig and Terry were very courteous in helping me from afar when they didn’t have to. Professional and efficient with great communication. Would highly recommend these guys if you’re in that area. More

by KURTD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for recommending our team at Lorenzo Nissan Fort Lauderdale. Wishing you the best.

December 31, 2024

Professional and friendly service, reasonable prices and fast service. Gerald Wynter was a pleasure to work with. He was kind, patient and made sure my car was taken care of quickly. Highly recommended!! More

by andrewangelin84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

We're pleased to hear you had a great experience at Lorenzo Nissan Fort Lauderdale. Our team always strives to provide professional and friendly service. Thanks for the recommendation!

December 30, 2024

Great Job Great Job Great Job Great Job Great Job Great Job Great Job Great Job Great Job Great Job More

by Dylaneinsidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
Dec 31, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your positive feedback. Glad we could assist you!

December 29, 2024

This dealership is very professional and friendly. They explain everything thoroughly so you can understand what it is they need to and have done. More

by bevm63211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience with Lorenzo Nissan Fort Lauderdale. We appreciate your kind words about our team's professionalism and clarity.

December 29, 2024

Disingenuous service, exposed me on towing twice to bring my car in knowing they are unable to test, diagne head gasketvwithout coolant in, the purpose of towing, overheating car engine by running it and dri More

by Kriystyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Anthony, a disaster, deception, false invoice statementsb
Jan 11, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Hello Kriystyna, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience. Can you please contact me at your earliest convenience? Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

December 26, 2024

Excellent service, great staff, very professional and always on time, competitive price. They clean my car inside and outside. More

by jackietravel47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your positive feedback. We're grateful you enjoyed our service and competitive pricing while keeping your car pristine inside and out.

December 25, 2024

Great customer service working with Craig. Takes the time to go over services and costs. Responds to calls and texts More

by mattald23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Corea
Dec 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale values excellent service and communication. We appreciate your feedback. Feel free to reach out again if you have more questions or need assistance.

December 25, 2024

Very poor communication. AC not fixed after requesting diagnostics and taking off from work. The person who took the appointment didn’t properly write down why I was coming More

by rmftlL
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Baptiste
Dec 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, We take your feedback very seriously here. I would like the chance to speak with you about your recent experience with our Service Department for vehicle diagnostics, the matter of your vehicle air conditioning, and the level of customer service that you were provided with. If you could kindly email me your best contact information at your earliest convenience, it would be greatly appreciated. Thank you, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

December 24, 2024

I Expererieced the parts department and excellent * Then my oil change and they delivered exceptional service, quality and on time at the right price! Congratulations. Will recommend and will be back. More

by ANGELO.IMERIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mikulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colon
Dec 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our parts department and oil change service at Lorenzo Nissan Fort Lauderdale. We're pleased to hear you're satisfied with the quality and value of our services, as well as their efficiency. Your recommendation means a great deal to us, we look forward to welcoming you again if needed.

December 23, 2024

Dealer is always quick resolving issues with my vehicle and fairly priced woth maintenance costs. More

by A.FRANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your trust. Happy to know our service has been quick and fairly priced for you. Take care.

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