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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,365 Reviews

1,365 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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October 22, 2024

Son muy eficientes todos están pendientes del cliente y todos ayudan y dan un buen servicio. Gracias More

by Cristhiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Gracias por el reconocimiento. En Lorenzo Nissan Fort Lauderdale, nuestro equipo está para servirte en lo que necesites.

October 21, 2024

Very patient and gave great updates about future services and maintenance to look out for. Overall great experience More

by Enigmatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing about your great experience at Lorenzo Nissan Fort Lauderdale. Our team will be pleased to hear your feedback. Wishing you the best on future drives.

October 19, 2024

I’m very pleased with your service. The care it’s running very well. Thank you so much for the great job More

by calikitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're pleased, and your car is running well. Thank you for choosing Lorenzo Nissan Fort Lauderdale.

October 19, 2024

Had an on going issue with my truck that is still unresolved. Had an appointment for service, they had the truck since 7 am but at 5 pm they said they haven’t gotten to it yet More

by wcgeiger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Servo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about the time taken for your recent appointment with our Service Team. Please send me an email with your best method of contact so we may discuss this further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 19, 2024

Craig always take the time to explain in detail all the diagnostic of the car and services. He also listens attentively to our concerns and address each issue with professionalism and politeness. More

by JULIANAFICHELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. We look forward to continuing to assist you with your vehicle's needs.

October 18, 2024

Above and Beyond exceeding expectations. Ali Daye took time to chat and answers all my questions with sincerity. Anthony Colon in service is the Best. He explained everything very thoroughl More

by DD_CATALANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
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Oct 18, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're thrilled to hear about your experience at Lorenzo Nissan Fort Lauderdale. Our team prides themselves on their sincerity and professionalism. Thank you for taking the time to leave us this review.

October 18, 2024

I was a very nice morning I got all my service done as they told it was going to be. More

by Jossey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad to hear you had a smooth experience with us at Lorenzo Nissan Fort Lauderdale. Take care!

October 15, 2024

The service provided was ok but not all issues were covered and no explanation was given, relating to the phone app not working. More

by Graimundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

I'm glad to hear the service was acceptable. If there's more we can explain about the phone app, please let us know at Lorenzo Nissan Fort Lauderdale. We'd love to help you find a solution.

October 15, 2024

Really pleased with the servicw in general. The representative waa very helpful and attentive. Got a ride to work and from work when my car was ready. More

by marcelagomez91
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Becwrra
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Oct 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We appreciate your kind words about our team and the service at Lorenzo Nissan Fort Lauderdale.

October 15, 2024

Great service. Went to a few dealers before this one and the service is unmatched. They real took good care of me and were clear in the process. Great people. More

by maria503leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bazan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad our team provided clarity and care during your visit.

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