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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,364 Reviews

1,364 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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November 09, 2024

I don’t have much to say, I think the service was fair and my car was serviced correctly. More

by ALJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad to hear your car was serviced properly.

November 08, 2024

great customer service and honesty, Craig was amazing! He helped me with any issue i had! Thank you! More

by DANEYSHA.MONTERO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your fantastic feedback on our team! Lorenzo Nissan Fort Lauderdale is happy to have had them assist you. Wishing you many pleasant journeys ahead with us.

November 08, 2024

The dealership is well kept and customer service is great. Every employee agree with you with such warmth More

by nbeauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for noticing our efforts at Lorenzo Nissan Fort Lauderdale. We appreciate your feedback and hope you have a great day.

November 08, 2024

Superb service and excellent attention to detail, like washing and cleaning auto interior and exterior More

by PAT-SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We’re pleased to hear that you enjoyed the service and detailing.

November 07, 2024

Craig Servo was helpful and efficient and gave good service . I appreciated the rehome & the pickup More

by B.GILES898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We're glad our team provided helpful service with the rehome and pickup at Lorenzo Nissan Fort Lauderdale. If there's anything else we can assist you with, let us know.

November 07, 2024

Service was completed quick and efficiently. Dropped off car early morning, service was completed within 6 hours. More

by HAWASERRY516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience with Lorenzo Nissan Fort Lauderdale. We’re pleased to hear that our team provided quick and efficient service. Wishing you a great day ahead!

November 05, 2024

When I bought the car, one of the workers took the carpets of the car that were in the luggage and wanted to give me the car without car carpets More

by agamit12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel
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Nov 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We appreciate your business and apologize for any inconvenience. There seems to be a misunderstanding, i verified with the team and the car you have purchased back in March the car had a set of floor mats in the trunk they were removed prior to detail so they can be put back on the floor after detailing and removing the plastic protection from the carpet. But the floor mats were installed back in. I apologize again for the misunderstanding.

November 04, 2024

I did experience a Long wait time which was very inconvenient. I had an appointment for time management More

by chandra.walkerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis. Very professional
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Nov 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the feedback. If you would like to discuss your review further, please contact us at your earliest convenience. Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 01, 2024

The last service I received at Lorenzo Nissan was way overpriced and there was an air filter added that I did not ask for so I will not go back. I will not recommend this dealership either. More

by LISA.WHELER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Durosier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello Lisa, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 31, 2024

Me dejaron andar sin aire por dos semanas y si no cambio el carro me dejan más tiempo More

by Arnovis
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello Arnovis, Our top priority here is customer satisfaction and I would like the chance to speak with you about your recent experience with our Service Department regarding the amount of air pressure in your vehicle's tires. It would be greatly appreciated if you could contact me directly to discuss this matter further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

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