Lorenzo Nissan Ft. Lauderdale - Service Center

First time back since I purchased my car. Really comforting and accommodating. Laptops, wifi access, and free beverages for customers. Open view, able to watch them service your car from the Really comforting and accommodating. Laptops, wifi access, and free beverages for customers. Open view, able to watch them service your car from the waiting room. Feeling like purchasing my service plan is going to pay off here. Just wish they had a cafe More

Best service ever The service advisor Shaun could not have been any nicer. Great customer service. .Very professional.My first service and not my last. Would recommend The service advisor Shaun could not have been any nicer. Great customer service. .Very professional.My first service and not my last. Would recommend this dealer over anyone i have been to . Keep up the great service. Oh and by the way, the sales people were not bad either.Over all great experience. More

Craig is great! My service guy Craig is friendly, efficient and professional. Location is great for me, courtesy drive back and forth to work is helpful and I am alw My service guy Craig is friendly, efficient and professional. Location is great for me, courtesy drive back and forth to work is helpful and I am always taken care of within a few minutes of arriving. More

As always, great service (post warranty) As always everything was profeccional. Thanks to Craig for taking care of my car! No push for extra services, all details where described in advance. As always everything was profeccional. Thanks to Craig for taking care of my car! No push for extra services, all details where described in advance. More

Good service Friendly and good customer service, especially service advisor, very fearall, Hoping for service to last Only drawback -service itself could be le Friendly and good customer service, especially service advisor, very fearall, Hoping for service to last Only drawback -service itself could be less time consuming As to its quality, only the future use will test it. Oherwise , All was good. Special thank you to service advisor,Craig. More

No appointment but got the problem solved . I had a very low battery which causes some software problems in my car and the service department got it in in the morning and had it fixed by ear . I had a very low battery which causes some software problems in my car and the service department got it in in the morning and had it fixed by early afternoon. The car came back impeccably washed And ready to go More

Great Excellent service always courteous great timing never wait long nicevwaotimg area with coffee and tv like the washing of my car looks brand new when w Excellent service always courteous great timing never wait long nicevwaotimg area with coffee and tv like the washing of my car looks brand new when work is finished More

A deja vu / groundhog day experience I have taken my vehicle to the Ft. Lauderdale Nissan 3X in an 8 month period for the same issue; my AC. Now of course, Nissan says it has been differe I have taken my vehicle to the Ft. Lauderdale Nissan 3X in an 8 month period for the same issue; my AC. Now of course, Nissan says it has been different components every time because they're in the business of making money; as opposed to standing behind there product and/or service. I just refuse to believe that it's a different component because the deficiency with the system is exactly the same as the first time, during which time I was charged to replace the compressor. Additionally, if it were another component, how did they not see the pending deficiency when they worked on the vehicle the first or second time around? Then the 3rd go around, they quote me another ridiculous charge and when I refuse service and inform them that I was going to write to their superiors in charge, they suddenly "cut me a break" charging me 1/4 of what they proposed. I'm interested to see how long this repair will last. If it goes bad again, I'll take it back only to see if they'll honor their work, but I won't give them any more of my hard earned money. I'm an extremely disappointed customer because they are either incompetent or dishonest. More

Miracle workers When my 370Z broke down I orignally took it to my local mechanic. Every time I spoke to them they kept saying that they had to replace more and more p When my 370Z broke down I orignally took it to my local mechanic. Every time I spoke to them they kept saying that they had to replace more and more parts and of course they needed more and more money. After spending $2,400 and my car was still broken I took it to Nissan. The Nissan mechanics are the pro's! They fixed my car for less than $400 and they did it within hours! My local place had my car for almost a week and they wanted another $2,300 to TRY and fix it. My local guys had ne convinced that my engine was shot. Lesson learned ... I will only get my car serviced at Nissan from now on. More

Always leave happy I have leased my last 5 cars from Fort Lauderdale Nissan and I will lease my 6th from them. They have always been professional, efficient and no hassl I have leased my last 5 cars from Fort Lauderdale Nissan and I will lease my 6th from them. They have always been professional, efficient and no hassle or hussle. There service department is always a pleasure to deal with. More