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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,461 Reviews

1,461 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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October 26, 2024

Amazing customer service and a fast turn around. Thr complementary car wash was also a nice touch to return to the road. More

by bogues.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Facundo
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Oct 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We're glad you liked the quick service and complementary car wash. Safe travels on the road!

October 26, 2024

All good - quick excellent service - nice people - good coffee- always done when promised and fair priced More

by stevenb2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for recognizing the quick service and good coffee at Lorenzo Nissan Fort Lauderdale. Wishing you safe travels.

October 25, 2024

Great and excellent service and job to my Nissan Rogue 2023 5 STARS great job More

by YULYMAGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your feedback. Lorenzo Nissan Fort Lauderdale wishes you many happy miles with your 2023 Nissan Rogue.

October 23, 2024

Great service for a smaller dealership. I was quite pleased by their service to accommodate me. More

by CCOLEM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for recognizing the effort of Lorenzo Nissan Fort Lauderdale.

October 22, 2024

Service center completed recall items. Took 2 days because there were approximately 9 hours of downloads. Wish it was done before I bought the car 1 week prior. More

by timmersoup
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Jean Baptiste
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October 22, 2024

Son muy eficientes todos están pendientes del cliente y todos ayudan y dan un buen servicio. Gracias More

by Cristhiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Gracias por el reconocimiento. En Lorenzo Nissan Fort Lauderdale, nuestro equipo está para servirte en lo que necesites.

October 21, 2024

Very patient and gave great updates about future services and maintenance to look out for. Overall great experience More

by Enigmatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing about your great experience at Lorenzo Nissan Fort Lauderdale. Our team will be pleased to hear your feedback. Wishing you the best on future drives.

October 19, 2024

I’m very pleased with your service. The care it’s running very well. Thank you so much for the great job More

by calikitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're pleased, and your car is running well. Thank you for choosing Lorenzo Nissan Fort Lauderdale.

October 19, 2024

Had an on going issue with my truck that is still unresolved. Had an appointment for service, they had the truck since 7 am but at 5 pm they said they haven’t gotten to it yet More

by wcgeiger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Servo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about the time taken for your recent appointment with our Service Team. Please send me an email with your best method of contact so we may discuss this further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 19, 2024

Craig always take the time to explain in detail all the diagnostic of the car and services. He also listens attentively to our concerns and address each issue with professionalism and politeness. More

by JULIANAFICHELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. We look forward to continuing to assist you with your vehicle's needs.

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