Lorenzo Nissan Ft. Lauderdale - Service Center

The customer service is always great. Terry is always caring and assists the need of my car. The got me out on time Thank you caring and assists the need of my car. The got me out on time Thank you More

My experience with your service Dept. was great, as always. I would not take my Rogue and Pathfinder anywhere else. I dealt with Mr. Terry Kelly, Service Manager, he is always very professional a always. I would not take my Rogue and Pathfinder anywhere else. I dealt with Mr. Terry Kelly, Service Manager, he is always very professional and knowledgeable. The level of service Mr. Kelly provides is outstanding! More

All was great 👍 My guy Greg doesAll I need 😎I have All was great 👍 My guy Greg does All I need 😎I have coming there from the first day after I bought my car. And I been very happy 😍 All was great 👍 My guy Greg does All I need 😎I have coming there from the first day after I bought my car. And I been very happy 😍 More

This dealership one of the best dealership they really care about the clients. They are very friendly the really helpful. I suggest to everyone before they go any other dealership should ck with them care about the clients. They are very friendly the really helpful. I suggest to everyone before they go any other dealership should ck with them More

I scheduled an appointment for oil change and tire rotation and normally I work with Craig for my services however this service Craig was not going to be there on that day so he scheduled me with Rand rotation and normally I work with Craig for my services however this service Craig was not going to be there on that day so he scheduled me with Randy, who was great from beginning to end. The experience was the same as if Craig was assisting me. More

This dealership is absolutely amazing and the staff is terrific especially Sean rolle he has always gone above and beyond to ensure I get the best service ever. terrific especially Sean rolle he has always gone above and beyond to ensure I get the best service ever. More

Awesome customer service. Eduardo and Miguel went out their way to ensure I was satisfied. I will definitely be back in the near future . Thanks guys! their way to ensure I was satisfied. I will definitely be back in the near future . Thanks guys! More

They do not answer service phone line at all, ever; goes to vm w/no message capability; this is even if you call the main to be transferred to service department. Could not get any answers to service questi to vm w/no message capability; this is even if you call the main to be transferred to service department. Could not get any answers to service questions in advance. Had to resort to attempting to make appointment online. Could not change appointment time online. Had to end up just dropping by the dealership for service. They did not correctly reset oil change maintenance settings on vehicle. My vehicle is still stating I need service, after my service was completed there . Also, after service was completed, they did not even pull my car out. It was sandwiched between two other cars, and took me several minutes to maneuver it out without hitting the other vehicle. How the service department operates at this dealership is very poor. Nevertheless, Service Rep was friendly. More

The wait time for an oil change, 3 hrs was too long. The setting area was not appropriate especially for business helping to stop spread of a virus. setting area was not appropriate especially for business helping to stop spread of a virus. More

Hands down Craig is the beat adviser he always willing to help and get my car fix in and return it back clean and ready for me to drive away. help and get my car fix in and return it back clean and ready for me to drive away. More