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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,461 Reviews

1,461 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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November 15, 2024

They are really kind and gave good service with puntuality and answer all doubt and questions we have More

by tanasantana7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
junior
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Nov 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words. We're glad our team's service met your expectations at Lorenzo Nissan Fort Lauderdale.

November 14, 2024

I like the service and the way they get thing's done and the way they keep my running More

by EMISL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks a lot for choosing Lorenzo Nissan Fort Lauderdale. We're happy you liked our service!

November 13, 2024

Offered great deal on oil change and Craig took good care of me explaining everything that was done and recommended. At some point I may feel better about the dealership with this kind of service. Still a ba More

by tracysoledad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We appreciate the comments on our oil change service and will strive to improve future experiences here at Lorenzo Nissan Fort Lauderdale. If you'd like, reach out so we can address any concerns further with the airbag recall repair.

November 12, 2024

Seamless & impeccable customer service from Anthony Colon & his technicians. Very impressed. First time at this dealership. I will be back as needed & refer More

by rannycgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
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Nov 13, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad you had a great experience with our team at Lorenzo Nissan Fort Lauderdale. We look forward to seeing you again and appreciate the recommendation.

November 12, 2024

I had a very satisfactory experience. I needed a new battery. I got to meet Anthony Colon as well. More

by Gaileegirl
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colon
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Nov 13, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is glad you had a satisfactory experience. Meeting our team and getting your new battery smoothly are things we care about. Wishing you well on the road!

November 10, 2024

The waiting time was terrific, almost 7 hours just for a diagnosis, few technical personal More

by jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
junior
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Nov 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello Jaime, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time that you have experienced for the diagnostics of your vehicle. It would be greatly appreciated if you would kindly email your preferred contact information to me at a time that works best for you. Best Regards, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 09, 2024

I don’t have much to say, I think the service was fair and my car was serviced correctly. More

by ALJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad to hear your car was serviced properly.

November 08, 2024

great customer service and honesty, Craig was amazing! He helped me with any issue i had! Thank you! More

by DANEYSHA.MONTERO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your fantastic feedback on our team! Lorenzo Nissan Fort Lauderdale is happy to have had them assist you. Wishing you many pleasant journeys ahead with us.

November 08, 2024

The dealership is well kept and customer service is great. Every employee agree with you with such warmth More

by nbeauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for noticing our efforts at Lorenzo Nissan Fort Lauderdale. We appreciate your feedback and hope you have a great day.

November 08, 2024

Superb service and excellent attention to detail, like washing and cleaning auto interior and exterior More

by PAT-SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We’re pleased to hear that you enjoyed the service and detailing.

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