Lorenzo Nissan Ft. Lauderdale - Service Center

Gerald goes above. Arrived a bit late, he stayed, resolved issue. Blah blah blah blah resolved issue. Blah blah blah blah More

Good customer service and excellent service from Craig. Always on time. I’ve been there 3 times already. Craig. Always on time. I’ve been there 3 times already. More

Thanks to the Representative for looking into my situation and finding out my car was still under warranty. Everything was fix without a problem. Excellent service. Only thing is I did have to wait situation and finding out my car was still under warranty. Everything was fix without a problem. Excellent service. Only thing is I did have to wait a couple of hours. More

Craig S was excellent I. Setting up rental pickup and Scheduling the work for my car Scheduling the work for my car More

Professional service and focus on safety.Mr. Greg-my Professional service and focus on safety. Mr. Greg-my Service Advisor took his time to explain the work done on my car. I recommend this dealer. Professional service and focus on safety. Mr. Greg-my Service Advisor took his time to explain the work done on my car. I recommend this dealer. More

Very reliable always willing to assist customers Will recommend anyone to Nissan and will choose going back to them again recommend anyone to Nissan and will choose going back to them again More

First off, I tried for 2 wks to make my service appt, and when no-one called me back, I had to go in and make the appt. When I asked what was included in the check up, the service scheduler replied, "I dont when no-one called me back, I had to go in and make the appt. When I asked what was included in the check up, the service scheduler replied, "I dont know".... Then, when I got there that day, I stood in the service bay at the desk, and employees walked past me for 10 minutes before I went into the actual garage and asked a mechanic if someone could help. He asked me who my appt was with. I wasn't given my own mechanic, is anyone else? Then the same scenario happened again when I came to pick up my car, and there was another man standing there at the service desk who was having the same experience. THE WORST CUSTOMER SERVICE! More

Terry in the service Dept is the best. Always very professional no matter how many times I go there. Treats the customer with the utmost respect and attentive to every detail no matter the level of se professional no matter how many times I go there. Treats the customer with the utmost respect and attentive to every detail no matter the level of service needed. More

I always receive a good treatment from the employees in different dealer services. Very good service. different dealer services. Very good service. More

Gerald was very helpful in helping me resolve my issues. He was very thorough during the process. He was very thorough during the process. More