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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,371 Reviews

1,371 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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November 01, 2021

Service is prompt & efficient and appointmentsAre easy Service is prompt & efficient and appointments Are easy to book. The issues that arise are taken care of quickly More

by Bill b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald
October 29, 2021

I was in and out quicker than I expected.Craig is always I was in and out quicker than I expected. Craig is always helpful and efficient for my auto needs. More

by HARLEYDAVIDGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
October 28, 2021

Terry the service advisor has always been super helpful and nice! Love that everyone I come I get a car wash and vacuum and it’s always been quick and easy. Will definitely continue to come back! More

by ENTERPRISEHOLDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
October 27, 2021

Communication is terrible, they don’t answer the phone. Loved Shawn though he was amazing More

by TREJENAC89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shawn
October 27, 2021

I did not have an appointment but I wanted oil change and tire rotation and they were able to get me in on a Saturday and out very quickly More

by KTONE007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 26, 2021

Very helpful and didn’t had to wait too long, craig is very knowledgeable in what He does, thanks for taking Me in at the last minute More

by RUDEVO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
October 26, 2021

Quick reaction to accommodate a schedule change on my first service. I was not able to make it on time but they got me in when needed. More

by martinortells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
October 26, 2021

We’ve know Craig Servo at Lorenzo Nissan in Ft. Lauderdale since we bought our 2017 Nissan Rouge. He is always extremely courteous and has always provided us with exceptional service. He takes care More

by Joe LoPresti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department: Craig Servo
October 23, 2021

The female who answered the phone was extremely rude. She then put me on hold for over 10 mins after stating she would be back. I have always had great interactions with everyone at this location but was dis More

by colten.swindle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig servo was also extremely great to deal with, Michael Eagle
October 21, 2021

Fast service,staff was very professional and courteous from beginning to end. Waiting room had good Covid ultraviolet protection. More

by babianmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
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