Lorenzo Nissan Ft. Lauderdale

pleased with fast service but noticed scratches on suv I had a battery that went bad ,suv was under warranty which was covered and they replaced, was very satisfied but as always before getting in my car a I had a battery that went bad ,suv was under warranty which was covered and they replaced, was very satisfied but as always before getting in my car and leaving I always walk around my car to make sure it looks the same as they received it.Well I and the young man that last drive my car and handed me my keys notice several scratches in front left fender where the guy had been working installing the battery.We both noticed them ,my car is well taken care of and its a 2016 murano which was bought brand new at this same dealership, the car will be 3 yrs old next month with 14200 miles ,there are no marks or scratches on my car beforehand.As we were looking at the marks another worker was walking buy I think he must have worked in the detailing department ,he got the young man to go get some wax cream and he worked for about 15 to 20 mins, trying to buff them out .I thanked him for taking his time.I only thought is that the installer must have a metal button maybe on his pants and as he worked he didn't realize it was scratching paint.So very pleased with fast service replacing the battery but not to pleased noticing the 4 to 5 scratches in that one area ,same corner where the battery is ,just glad that the right guy was passing by and stop, seen the problem, took time to work on it.I was joking with him and said oh you must work in the detailing dept cause most workers wouldn't stop to even look. Still very pleased More

Pleasant friendly experience. Denzil Sargeant was our sales rep and could not have been more professional and helpful. He made our buying experience a really good one. We bought Denzil Sargeant was our sales rep and could not have been more professional and helpful. He made our buying experience a really good one. We bought a Nissan Rogue SV with a premium package and love the car. More

Always a Perfect Service Experience! Craig and Eddy always take great care of me during my service visits for both my Rogue and Murano! They always do their best on pricing and give me th Craig and Eddy always take great care of me during my service visits for both my Rogue and Murano! They always do their best on pricing and give me the best customer service, making sure to follow up with me during the process and let me know once the vehicle is complete! To the new owner of Lorenzo Nissan, PLEASE BRING BACK THE SERVICE LOANER VEHICLES FOR YOUR CUSTOMERS! More

As usual excellent service. . Craig was most helpful and professional and accommodating from the minute the appt. was scheduled till when he saw me out the door. I always look Craig was most helpful and professional and accommodating from the minute the appt. was scheduled till when he saw me out the door. I always look forward to coming there. More

Experience at Nissan Ft.Lauderdale My overall experience was excellent everything was on time, the mananager was very friendly and helpful, and I didn’t have any problems with my car af My overall experience was excellent everything was on time, the mananager was very friendly and helpful, and I didn’t have any problems with my car after my service More

Great service Everything was on time, as expected, Fast and great service overall. Better than other dealerships - I will definitely coming back. These guys make it Everything was on time, as expected, Fast and great service overall. Better than other dealerships - I will definitely coming back. These guys make it easy for the customer. More

Great Service Craig was efficient & friendly;explained problem and completion time & provide fol up. Courtesy drivers, George and Serge were friendly, courteous and Craig was efficient & friendly;explained problem and completion time & provide fol up. Courtesy drivers, George and Serge were friendly, courteous and safe drivers. Great service. More

First time back since I purchased my car. Really comforting and accommodating. Laptops, wifi access, and free beverages for customers. Open view, able to watch them service your car from the Really comforting and accommodating. Laptops, wifi access, and free beverages for customers. Open view, able to watch them service your car from the waiting room. Feeling like purchasing my service plan is going to pay off here. Just wish they had a cafe More

Best service ever The service advisor Shaun could not have been any nicer. Great customer service. .Very professional.My first service and not my last. Would recommend The service advisor Shaun could not have been any nicer. Great customer service. .Very professional.My first service and not my last. Would recommend this dealer over anyone i have been to . Keep up the great service. Oh and by the way, the sales people were not bad either.Over all great experience. More

Craig is great! My service guy Craig is friendly, efficient and professional. Location is great for me, courtesy drive back and forth to work is helpful and I am alw My service guy Craig is friendly, efficient and professional. Location is great for me, courtesy drive back and forth to work is helpful and I am always taken care of within a few minutes of arriving. More