Lorenzo Ford
Homestead, FL
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Sales and Service Right to the point! My salesman was the worst of the worst! Thank God for Dennis Winch in the Service Department. He is and was the only saving grace Right to the point! My salesman was the worst of the worst! Thank God for Dennis Winch in the Service Department. He is and was the only saving grace at that dealership. More
Great sales Izzy Reyes Izzy Reyes was outstanding great asset to your dealership . Yohan in finance was great as well! Thank you for you excellent service will recommend Izz Izzy Reyes was outstanding great asset to your dealership . Yohan in finance was great as well! Thank you for you excellent service will recommend Izzy More
Used Car Ripoff I bought a 2012 Ford Focus with my savings because my Honda finally passed. Within two months the Steering Assist, Traction Light, check Engine light, I bought a 2012 Ford Focus with my savings because my Honda finally passed. Within two months the Steering Assist, Traction Light, check Engine light, came on and my car’s sitting in a mechanics shop. My sales person said you bought it as is. I feel like they sold me this car and they knew it was all messed up and they just don’t care I have no money to fix this car. More
Thank you Dennis. Recently, I went in to have my truck serviced. Dennis was my service advisor and he did any excellent job with writing up the service order, explainin Recently, I went in to have my truck serviced. Dennis was my service advisor and he did any excellent job with writing up the service order, explaining services and keeping me informed of costs throughtout the process via telephone. Thank you Dennis you made my service experience at this dealership a five star experience. Further, everyone I met there on the weekend from the techs, other service advisors and cashier were nice. I would recommend this Ford dealership over others near by. More
Service I went to the dealer and Jose Lopez was very helpful and explained me very clear what was wrong with my car. Highly recommend his customer service. I went to the dealer and Jose Lopez was very helpful and explained me very clear what was wrong with my car. Highly recommend his customer service. More
Terrible Zero professionalism, lazy, and completely uninterested. Luis took 3 calls while I was asking questions that he didn’t even know about the vehicle. I Zero professionalism, lazy, and completely uninterested. Luis took 3 calls while I was asking questions that he didn’t even know about the vehicle. I knew more about the vehicle than he did 👎🏽👎🏽 More
Do not trust them Spent $1,000 immediately after I purchased a used car from Lorenzo because the car was overdue for service and not maintained well. Lorenzo did not di Spent $1,000 immediately after I purchased a used car from Lorenzo because the car was overdue for service and not maintained well. Lorenzo did not discover it to me and refused to take responsibility for it. They do not even pick up the phone when I call them! More
RUN AWAY!!! We purchased this vehicle at this dealer in October. Lorenzo is your stereotypical car dealer, slicked backed hair, attempted smooth talking, lies and We purchased this vehicle at this dealer in October. Lorenzo is your stereotypical car dealer, slicked backed hair, attempted smooth talking, lies and empty promises. Absolute worse dealer I've ever been to and I've been to Jersey!. The service dept is the same if not worse. Same empty promises and staffed with people that have no clue as to what they are doing. If you make the mistake of coming to lorenzo dont even bother making and appointment, you'd be better off just pulling in at a random time to get something not repaired, xxxx, I'm sure you would get out of that purgatory faster More
Total Crooks Sold me a truck, took deposit over phone with a credit card. Next day while I am on my way to get it, they called and said the truck just got into a Sold me a truck, took deposit over phone with a credit card. Next day while I am on my way to get it, they called and said the truck just got into a wreck and was unrepairable. Then I find out they ran my credit without my permission or any signature from me. I am sure the great deal on the truck means they never had it to begin with. False advertisers, liars, cheaters and crooks. More
Purchase 2018 Mercedes Benz Best prcing for MB. Received great offer from Gilbert , treated me with respect and no tricks or unexplained cost . Talk to Gilbert for the best pri Best prcing for MB. Received great offer from Gilbert , treated me with respect and no tricks or unexplained cost . Talk to Gilbert for the best pricing ! More