Lorenzo Ford

Good experience Jesse Estrada was my sale person. He was attentive and knowledgeable. Easy to talk with and no pressure on the sale. On top of that he made the comple Jesse Estrada was my sale person. He was attentive and knowledgeable. Easy to talk with and no pressure on the sale. On top of that he made the completed sale go quickly and smoothly. Definitely ask for him. More

Great experience My wife and I were in the market for a vehicle. We found a used Audi Q7 on one of the car shopping apps, so we took a trip to Lorenzo Ford to check i My wife and I were in the market for a vehicle. We found a used Audi Q7 on one of the car shopping apps, so we took a trip to Lorenzo Ford to check it out. When we got there, Renier Del Rio was the sales consultant who assisted us. He showed us the Audi and all of its features, we later took it out on a test drive. My wife and I were not really impressed and kept browsing the lot. Renier was very accomodating in showing us different models and letting us test drive various vehicles. Eventually, we came to a 2019 Ford Flex Limited with the EcoBoost engine. My wife loved the space and the driving dynamics. At first, she wasn't thrilled by the color, but I was. We had to leave that day, because we had other errands to take care of. But we looked into the Flex further and realized that we were being offered a stellar deal. We went back a few days later, and we never had any pressure from Renier or anyone at Lorenzo Ford. When we came back, we brought my in-laws along. This time, I took a test drive to see what my wife was so excited about. I enjoyed the power of the EcoBoost engine and the low ride height made it easy for my in-laws to ingress and egress the vehicle. Once we told Renier that we were ready to purchase the vehicle, he brought us over to Kiamy Perez, the Financing Manager. Kiamy was very professional and explained the entire process to us. He was very transparent the entire time, this was the first car buying experience between the dozens of cars that my wife and I have owned where we felt completely comfortable. I would definitely recommend the group of guys that helped my wife and I get our car. More

They suck Stay away from that place they are fake they sale you cars that has been in a accident as a new car and say they didn’t know that Stay away from that place they are fake they sale you cars that has been in a accident as a new car and say they didn’t know that More

Be very careful with the tricks and lies of these cheats !!! Checking the website of Lorenzo Ford I saw a car that interested me, specifically a 2018 Ford Explorer XLT. I called the dealer and Oscar attended me Checking the website of Lorenzo Ford I saw a car that interested me, specifically a 2018 Ford Explorer XLT. I called the dealer and Oscar attended me. He told me that those were the cars that had been in 2018 and that indeed, they had that Explorer in stock for $ 23 990.00, but only that in silver color. He also told me that the car was totally new and without any problem. Only 10 minutes passed until I got to the dealer and there they started telling lies. First they told me that the car was not available, that it had been an Oscar error, but that they could offer me another $ 28,000.00. When he rejected his offer, the manager came to tell me that the car had been hit and they had it repaired. They also offered me more expensive cars and I also rejected them. I ended up getting up and leaving the place indignant for such lack of respect towards the client. Several days later I checked the website again and they continued offering the same car at the same price, so it is clear that they use those ads as bait. If someone visits the website you will see that all opinions are 5 stars, however on that page do not have to put the opinions ... It will be another lie more ???? More

Great fast service! Orlando Freeman was my salesperson and he was attentive and knowledgeable. Easy to talk with and no pressure on the sale. On top of that he made the c Orlando Freeman was my salesperson and he was attentive and knowledgeable. Easy to talk with and no pressure on the sale. On top of that he made the completed sale go quickly and smoothly. Orlando is an asset to the dealership and strongly recommend him for career advancement or any such other opportunities. Definitely ask for him! I love my new vehicle!!! More

Estoy feliz con mi compra Jesse estrada Excelente servicio Jesse estrada me atendió de lo mejor muy feliz eres el mejor me encantó mi carro estoy muy contento gracias por toda la ayuda. Excelente servicio Jesse estrada me atendió de lo mejor muy feliz eres el mejor me encantó mi carro estoy muy contento gracias por toda la ayuda. More

Buying was a pleasure The entire staff from sales to finance are very professional and polite, one of the best car buying experiences, they got me in the exact car I was lo The entire staff from sales to finance are very professional and polite, one of the best car buying experiences, they got me in the exact car I was looking for within my budget. More

Find Another Dealer Initially, Geo and his boss Oscar appeared helpful. Well, my family and I spent two days at this dealer looking at a new car. In the end, the numbers Initially, Geo and his boss Oscar appeared helpful. Well, my family and I spent two days at this dealer looking at a new car. In the end, the numbers did not work to my liking so I decided to focus on my daughter’s first car. She found one she liked, drove to the dealership a third time to look at it and was told by Geo that the car would not start although it just came in and could not show any answers as to why or how and promised to call the following day after speaking to the mechanic. Well, he didn’t call the following but the day after that. He told me the car wasn’t working because the keys needed to be directly near the console ( this car had keyless remote). So, I didn’t buy that story but said I was coming in anyway to buy the car. So now it is Wednesday, and spoke directly to The manager Oscar and told him I was coming in to purchase the car and to have the financials ready. He agreed, and told me that he would call back with the exact numbers. He didn’t follow through either. When I finally tracked him down the following day(yesterday) he told the car has been sold Wednesday evening. I am livid at this dealership due to their unprofessionalism and lack of integrity. By the way, my first day at this dealership, I’ve witnessed first hand another customer arguing with the dealership beacause they did the same thing to them! More

Horribly unprofessionally run group! After being a return customer, I should have known what I was in for. I had an experiance worse than a crooked used car dealers lot! After putting $40 After being a return customer, I should have known what I was in for. I had an experiance worse than a crooked used car dealers lot! After putting $4000 down towards the purchase of a Vette, they pulled the vehicle up and the vehicle was filthy. It took 6hrs to make the purchase, the vehicle needed repair to drive it 3hrs home, and was improperly band aided together. It needed a new battery, and the tail pipes had fallen off. They stuck a battery in and improperly placed the pipe up, so I could drive away. When contacted about this experiance, I was led to believe they would make good on the needed repairs by Arnold. Then I was blown off for a week after calling repeatedly, and was eventually told it was up to the GM. I was then told, the GM was upset by my negative review of the car buying experiance, and as a result, WAS NOT GOING TO DO NECESSARY REPAIRS! This dealership is unprofessional, uncaring, inexperianced, uneducated, and worse than any crooked Mom & Pop shop in the country. STAY AWAY FROM THIS PLACE! I have filed a complaint with the BBB and Ford Motor Company, but dont expect anything to come from it. I just hope to keep anyone else from having this experiance. More

Purchase a car Orlando from Miami, Florida, December 30, 2018. My sales Person (Isidro Reyes) was very Knowledgeable of his product, honest and very clean when clos Orlando from Miami, Florida, December 30, 2018. My sales Person (Isidro Reyes) was very Knowledgeable of his product, honest and very clean when closing the deal, it was an amazing friendly service to me and my family. Best price in the Market I highly recommended that was a good dealer. More