
Lorenzo Ford
Homestead, FL
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Do not purchase a used car from Lorenzo Ford I recently purchased a 2005 Ford Expedition from Lorenzo Ford. During my inspection of the SUV I noted several safety issues including lights only in I recently purchased a 2005 Ford Expedition from Lorenzo Ford. During my inspection of the SUV I noted several safety issues including lights only in High Beam, window washer fluid pump not working. The Salesman took the SUV to the service department, when the SUV was returned, I was informed all the was fixed. During the drive home the Bright head light indicator came on and I only had bright lights (no dim) and the window washer fluid pump still was not working. 2 days after purchasing the SUV the Check Engine light came on and the truck was dead on the side of the road. I purchased this SUV with cash, the process still took over 4 hours. After the truck breaking down, I emailed Isabella the Sales Assistant. I received a return email Stating “We apologize for any inconvenience. Thank you and have a good morning”. Do yourself a favor look for a used car elsewhere. Once the sale is complete they don’t care about you. More
They have nice cars, and fair pricing. The sales associate was attentive. I’ll recommend this dealer for someone looking to do business. Good luck. associate was attentive. I’ll recommend this dealer for someone looking to do business. Good luck. More
Definitely go see Manny for a great experience and good deal! Thank you Lorenzo Ford for a pleasant car buying experience! Bought an awesome mustang gt deal! Thank you Lorenzo Ford for a pleasant car buying experience! Bought an awesome mustang gt More
Manny was awesome salesman I highly recommend him. He was very curteous and very knowledgeable. He went above and beyond to make sure me and my husband was satisfied. 👍 very curteous and very knowledgeable. He went above and beyond to make sure me and my husband was satisfied. 👍 More
From Start to Finish, just great service- ask for Jesse Arnaldo (manager) at Lorenzo Ford called me when I got a Kelly Blue Book cash offer and gave me some great guidance over the phone. That's the reason Arnaldo (manager) at Lorenzo Ford called me when I got a Kelly Blue Book cash offer and gave me some great guidance over the phone. That's the reason why, a week later and after receiving so many other dealer contacts, I followed up and made this dealership a priority to go to. I didn't even see a ton of options on their site the day I was shopping in person . . . but I knew I would be treated well. Ask for Jesse at this dealership. So patient, professional, and funny- after visiting several other dealers he really stands out. He texted with us during the day and I appreciated the convenience and follow up. We were his last customer of the day, hours later than we said we'd arrive and close to closing, but he greeted us with a smile and jokes. He cared about what we needed in a vehicle, and when we didn't find the perfect option, he went and worked a miracle and found more options in the back lot. One truck was more than we planned to pay, but was the PERFECT vehicle for us. So, he and his team worked with us until we made it work. This was not high pressure sales tactics, this was honestly caring about what WE needed and wanted, wanting to put it in our hands, and earn our business. I appreciate the managers AND the finance department at this dealership, and everyone stayed past closing for us. **Ask up front about ALL of the dealer fees- there are 2 categories of them at this dealer- so you aren't surprised. Because we were moving so quickly at the start, we didn't cover that, but I'm happy, and find they are fair. More
Great experience with these guys. Jesse was our service advisor and went straight to the point, no back and forth, and did not waste our time. These guys have aggressive pricing and want to sale. We had go advisor and went straight to the point, no back and forth, and did not waste our time. These guys have aggressive pricing and want to sale. We had gone to Midway Ford first, had a horrible experience and we were priced over $200 more a month for the same vehicle vs Lorenzo Ford. Highly recommend them and specifically Jesse, he's very knowledgeable and experienced. More
I highly recommend going to Lorenzo Ford In homestead the salesman name of manny is a wonderful guy he was very well experienced he answered all my concerns and needs and got me and my husband in and out the salesman name of manny is a wonderful guy he was very well experienced he answered all my concerns and needs and got me and my husband in and out the experience was great. Need a vehicle ask for manny great guy thanks Tab Ruffin More
Volkswagon Atlas manny was my sales person he was great and all the staff was amazing i recommend him and lorenzo ford on all your vehicle needs. manny was my sales person he was great and all the staff was amazing i recommend him and lorenzo ford on all your vehicle needs. More
Excellent customer services 10.26.10- This is a very good auto dealer. They have enough car to check and good deals. Man! And the customer services good. We had this guy Manny he 10.26.10- This is a very good auto dealer. They have enough car to check and good deals. Man! And the customer services good. We had this guy Manny helping is wonderful customer services. If you buying a new or used car go visit LORENZO FORD AUTO DEALER and please please ask for MANNY great salesman’s. More