Lorenzo Ford
Homestead, FL
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Friendly, efficient, effective and fair I bought my car there. They gave me a good price, and they have been fair, effective, efficient and friendly every time that I've gone in for service I bought my car there. They gave me a good price, and they have been fair, effective, efficient and friendly every time that I've gone in for service. More
First visit for maintenance , outstanding service, definitely will return and will recommend friends and family to give a try the service adviser was professional and courteous definitely will return and will recommend friends and family to give a try the service adviser was professional and courteous More
My Advisor. Angelo was very nice and profesional. The waiting room was terrible. No Coffee, TABLE super dirty, NO TOILET PAPER IN THE BATHROOM,NO HAND PAPERS. Also I received my car Dirty and Unwashed The waiting room was terrible. No Coffee, TABLE super dirty, NO TOILET PAPER IN THE BATHROOM,NO HAND PAPERS. Also I received my car Dirty and Unwashed. I have 2 more cars (Lexus and Blazer and Every time that I go for service, they returned my car Washed and Vacuumed. More
The service I received from Lorenzo Ford was exceptional. It was my first 10k maintenance and when they finished they even washed the truck! Excellent service all around. It was my first 10k maintenance and when they finished they even washed the truck! Excellent service all around. More
Excellent service and amazing customer service. This dealership is reliable and with affordable prices. They really value customers' loyalty and for that matter, staff go above and beyond. dealership is reliable and with affordable prices. They really value customers' loyalty and for that matter, staff go above and beyond. More
Lorenzo Ford of Homestead, la experiencia que he tenido comprando auto . Todo muy bien mientras que mo tengas firmado el contrato. Luego, si trabajas con Ariel mas vale prestar atención pues luego que firm comprando auto . Todo muy bien mientras que mo tengas firmado el contrato. Luego, si trabajas con Ariel mas vale prestar atención pues luego que firmas se termina su disposición de ayudar y la respuesta que tiene siempre es que el negocio que mas bien es una trampa, ya se envio al banco y todo esta termino. También debes revisar el auto pues si pueden te pasan autos usados como como si fueran nuevos y no puedes hacer nada luego que firmas . En resumen, si alguien piensa ir a ese lugar es mejor que este alerta pues son personas orientadas solamente a cerrar la venta sin importar el cliente. No recomiendo ese lugar a nadie ya que fue un mal negocio y la atención al cliente es pesima. Son en mi opinión unos estafadores al mantener empleados como Ariel que solo busca vender autos con problemas como si fueran nuevos. Para mi fue una gran decepción ya que confié en un dealer conocido y termine siendo engañado. More
Well, well, well. I already posted one and I posted another on Google, but Lorenzo Ford is TRASH. I REPEAT, TRASH. Going back on my original post, so after I made a review, someone by the name of Oscar another on Google, but Lorenzo Ford is TRASH. I REPEAT, TRASH. Going back on my original post, so after I made a review, someone by the name of Oscar contacted me. I didn't hear my phone ring so he left a voicemail. Well, by the time I called back, the dealership was already closed, so I knew they weren't going to call me back the same day. Well, since it was a manager, I figured if I left a voicemail, that I would receive a call back. I called the personal number that he left and the extension and left both a voicemail. Boy was I wrong. Now, the car is sold. Isn't that great? Lorenzo Ford is horrible and no one should have to deal with them. If anyone wants proof, I have the voicemails, emails, and texts. Also a picture of the Honda with the stock number before the price went up and before they out pictures up a d pictures of the Honda after the price went up with the pictures. Screw you Lorenzo Ford. That Honda should've been mine you xxxxxxxx. GREENE FORD IN GA IS THE BEST. More
great service without an appointment, service was quick in and out Robert the service writer was friendly. The car in less than 2 hours. Will be back. without an appointment, service was quick in and out Robert the service writer was friendly. The car in less than 2 hours. Will be back. More
Adrian was extremely helpful when I arrived. He showed me around the dealership and showed me several models of a Ford Edge that I might like. I took a test drive and was very happy with the Edge. I signed t around the dealership and showed me several models of a Ford Edge that I might like. I took a test drive and was very happy with the Edge. I signed the paperwork and picked up the Ford Edge the next day. More