Lorenzo Ford
Homestead, FL
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Fast and excellent service Gabriel De Los Santos acted in a professional and curtieus manner I would definitely recomend Lorenzo Ford in the future. Thank you William M Lorenzo Gabriel De Los Santos acted in a professional and curtieus manner I would definitely recomend Lorenzo Ford in the future. Thank you William M Lorenzo ( not related )😀 More
I was looking for a F-150 and at LorenzoFord I was attended by Mr Didier Cruz. A pleasant, dedicated honest trustworthy and very helpful gentleman/salesman. Took all the necessary time. Thanks Didier. attended by Mr Didier Cruz. A pleasant, dedicated honest trustworthy and very helpful gentleman/salesman. Took all the necessary time. Thanks Didier. Would definitely recommend your service. Johnny Winterdaal from Aruba More
The service was fast and I got a coupon discountfor my birthday that recently past. I'm glad to get a oil change there again. Also they are always helpful. birthday that recently past. I'm glad to get a oil change there again. Also they are always helpful. More
Stopped in to have a rear hatch lift cylinder replaced. Service Writer looked at it, verified it needed to be replaced, determined when one would be there and set up an appointment. Got me in when promised Service Writer looked at it, verified it needed to be replaced, determined when one would be there and set up an appointment. Got me in when promised and replaced the cylinder. Just a little disappointed vehicle was not washed. The Chevy Equinox I purchased from this exact location (when it was a Chevy dealer) was always washed at the Chevy dealers, no matter what I had done, including just an oil change. Ford dealers have never even offered to wash. More
I was very impressed with the help that was provided to me by Mario the Manager, and Mario the salesperson , only one concern was that when I purchased the vehicle, there was no oil, and the engine light me by Mario the Manager, and Mario the salesperson , only one concern was that when I purchased the vehicle, there was no oil, and the engine light did come on , but other then that great service More
Extremely disappointed. Made arrangements to come up from the Keys to inspect a vehicle, arrived at 11 am, the vehicle was unavailable to view as it was in their service area with a flat tire and we wer from the Keys to inspect a vehicle, arrived at 11 am, the vehicle was unavailable to view as it was in their service area with a flat tire and we were told that we weren't allowed in the area, that the tire would be changed and brought out for us to check over. Two hours later, still unable to inspect, frustrated with the entire experience and low ball trade in offer, we left and basically wasted an entire day traveling a total of 220 miles. The viewing was prearranged, the sales manager even called to confirm our location (we were just approaching the 18 mile stretch) so their inability to have the vehicle on the lot where we could have least looked her over came as a grave disappointment. More
Work was done in a timely manner. Price was competitive with other dealers. Service advisors are knowledgeable and keep you updated on vehicle status. Car was returned just as I turned it in and all worked with other dealers. Service advisors are knowledgeable and keep you updated on vehicle status. Car was returned just as I turned it in and all worked was done correctly the first time. More
Isidro me dio una atención. Muy especial es todo un profesional que recomiendo a cualquiera persona a comprar un vehículo con amabilidad. Y gracias a él cumplí mi sueño de mi Mercedes profesional que recomiendo a cualquiera persona a comprar un vehículo con amabilidad. Y gracias a él cumplí mi sueño de mi Mercedes More
I just bought my Jeep Compass with the Lorenzo Ford dealership and let me say thank you to the team and the staff ,you guys are great people and amazing customer service Thank you to scot and Israel dealership and let me say thank you to the team and the staff ,you guys are great people and amazing customer service Thank you to scot and Israel for the help ,the patience and the process I’am súper happy and super in love with Jeep More