Lorenzo Ford
Homestead, FL
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A Very Crooked Dealer They changed the purchase price when I went to the closing table. I didn't have my reading glasses at the time. THEY'RE CROOKS! They changed the purchase price when I went to the closing table. I didn't have my reading glasses at the time. THEY'RE CROOKS! More
Service was excellent. Service was great, extremely quick this time. Also, Stephany (not sure of correct spelling) was very helpful during the check out process! I wasn't Service was great, extremely quick this time. Also, Stephany (not sure of correct spelling) was very helpful during the check out process! I wasn't sure how to use my Ford Pass points and she helped walk me through the process thoroughly. She also helped make sure I got my quickly. Seemed to go above and beyond. More
First of all, my appointment time was honored. Dennis was waiting for me and told me what time the service would be completed (on time). He called when my car was ready. was waiting for me and told me what time the service would be completed (on time). He called when my car was ready. More
15000 mile check Service on my Ford 150 was handled in a very professional manner. Dennis did a great job and had me in and out in plenty of time for me to reach my ne Service on my Ford 150 was handled in a very professional manner. Dennis did a great job and had me in and out in plenty of time for me to reach my next appointment with time to spare. I would definitely recommend Lorenzo Ford for service More
Was not good hated it .was sold a lemon . They tryed to get me out fast didnt listen or cared on what i was saying virmew 5 cars in a flash never got to test drive them get me out fast didnt listen or cared on what i was saying virmew 5 cars in a flash never got to test drive them More
Best experience I ever had buying a vehicle, Adrian was extremely helpful and friendly. They worked with me on getting me the best deal possible and I am very happy and satisfied with my new car. extremely helpful and friendly. They worked with me on getting me the best deal possible and I am very happy and satisfied with my new car. More
Luis Damas took care of everything even delivered the car because they needed to replace the battery great job this is the best time I had buying a car because they needed to replace the battery great job this is the best time I had buying a car More
My 2019 ford mustang was having an issue with the passenger side front tire as it was losing psi faster than normal. I showed up early Saturday morning and the more than nice service advisor/ technic passenger side front tire as it was losing psi faster than normal. I showed up early Saturday morning and the more than nice service advisor/ technician heard my problem and took my car in at around 7;30.at 9 am.The advisor called me up and reported r he tire was fine all they did was clear debris from the bead air stem.All for no charge. Awesome. Sorry I did not get the nice gentleman' s name. More
Fast and Awesome service!!! I have been looking for a car under 10k that was preferably a truck. One day I drove by the lot and saw what is now my 2004 Ford Ranger. My Salesperso I have been looking for a car under 10k that was preferably a truck. One day I drove by the lot and saw what is now my 2004 Ford Ranger. My Salesperson (Jesse) worked with me all the way through and gave me an awesome deal on the truck! He new I was a big ford fan and with some time and negotiation we found a happy medium!! I am really glad i have this truck since I was without a personal vehicle. Thank you so much Jesse and Lorenzo FORD!!! More
Good with one exception Purchased a used 2019 Lexus IS 300. I had the car delivered to me by a 3rd party car hauler. The temporary tag was not with the vehicle when I receive Purchased a used 2019 Lexus IS 300. I had the car delivered to me by a 3rd party car hauler. The temporary tag was not with the vehicle when I received the car. I called the dealership many times for 3 days. Would always be put through to a voicemail in accounting. Finally called the used car sales department and that gentleman finally put me through to the title department. Finally received my temporary tag one week after I purchased the car. It was a present for my son and he couldn't even drive it. Also, I texted and called Manny and Cesar several times during this time period with no response. Except for tag fiasco the purchase of the vehicle and related paperwork went great. More