Lorenzo Ford

NICE DEALERSHIP TRANSACTION IS FAST FINANCE MANAGER IS A NICE PERSON SALES AGENT ARE HONEST AND HELPFUL A NICE PERSON SALES AGENT ARE HONEST AND HELPFUL More

This place is horrible. I was sold a lemon. As soon as the papers were signed and the sales man put gas in the car, the check engine light came on. They knew I was buying th I was sold a lemon. As soon as the papers were signed and the sales man put gas in the car, the check engine light came on. They knew I was buying the car because I was moving out of state and assured me that the check engine light will go off. Well it didn’t and then the airbags service light came on, the A/C went out, and to make matters worse, I find out that the headrest weren’t supposed to be open like they were and that it was due to impact. So the headrest were deployed. The salesman felt bad for me so he paid for my air conditioning to be fixed, management refuses to do anything to help me. Now they are asking for more money to get me out of the car they sold me like this. DO NOT BUT FROM HERE!!!!! More

Adrian, Jorge and Fernando were fantastic! ! Went above and beyond! Great experience ❤️ Would recommend to anyone. ! Went above and beyond! Great experience ❤️ Would recommend to anyone. More

Actualización: 09/12/2023. Finalmente NO RECOMIENDO. La atención es mala, son amables, pero no son serios ni honestos, les interesa solo vender, y que pagues más y más, des Finalmente NO RECOMIENDO. La atención es mala, son amables, pero no son serios ni honestos, les interesa solo vender, y que pagues más y más, después del mensaje que deje aquí, y todas las visitas que hice, todos decían, le vamos a pasar al manager, no te preocupes, pero el resultado, nunca pasó. Te hacen pagar una inspección en 1250 dólares, y al final el auto salió con varios defectos, que obviamente los fui detectando con tiempo, neumáticos delanteros gastados, ya se tubo que cambiar los ejes delanteros, etc. Siempre manejan información que te esconden, creen que no te das cuenta, pero en descuidos por ellos mismos los escuchaba hablar entre ellos. Por mi parte. MALA EXPERIENCIA Y NO LOS RECOMIENDO. NUCA MAS Aquí la 1ra parte 👇 Compré un auto usado el 1ro Julio de 2023, a los 6 días notifiqué x varias vías, desperfectos que sentí en el auto, a los 10 días fui personalmente al dealer y me dijeron que debía esperar 30 días a que el seguro extendido que me vendieron se activara, ayer, jueves 3 de agosto 2023, nuevamente fui con el auto. Resumen: he tenido una MUY MALA experiencia, a 34 días, ya tengo que pagarles 200 dólares porque arreglen parte de la rotura, la que dicen ellos que cubre el seguro, agregar que a la compra del auto, un cargo de aproximadamente 1250 dólares he pagado por una supuesta inspección que le hacen al auto. Aún el auto está en el dealer (08/04/2023) luego actualizo y les cuento cómo terminó la experiencia. Por el momento MUUUY MALA. PD: compré en dealer en busca de transparencia y atención de profesionales! no quise aventurarme a comprar auto en la calle. 08/04/2023. More

Our non profit early learning center Purchased a 15 passenger van that arrived missing a seat and other seats had holes in the fabric! We were told to accept the vehicle they would make it right. None passenger van that arrived missing a seat and other seats had holes in the fabric! We were told to accept the vehicle they would make it right. None of these defects were explained in the description and of course were left out of the video they provided. Since February we have heard every excuse in the book and it still has not been fixed. This van is not useable to us as we require 15 seats to transport our classes of 13! We can not leave one child behind at pickups. It is costing us thousands each month to keep our old van and insurance etc. …. Did I mention we are a non profit for under served kids in a rural area and these kids have no other means of transportation! Countless calls, no manager available, no one calls back. The salesperson Manny is nice enough, but clearly is not effective in getting his leadership to follow through on his mistake. Next step is lawyer, but wanted to warn everyone who may consider purchasing on line from this garbage company.. stay away! More

First thing to say, whatever you do, do not buy a vehicle from this dealership! The old dealership seemed to care about you, now, the new management is all about greed. We ordered a Ford Maverick for my son. from this dealership! The old dealership seemed to care about you, now, the new management is all about greed. We ordered a Ford Maverick for my son. We have been waiting for the vehicle almost a year. It finally came in, but we were on vacation. We told them vehemently that we wanted the vehicle. With only one day left on our vacation I was texted by sales person who by the way we have dealt with for over a decade, that they sold our vehicle out from under us. What they did was totally illegal and just disgustingly wrong. We ordered the vehicle straight from Ford and also had a $200 deposit down on the vehicle. The only thing they offered to do for us was sell us another vehicle if someone doesn’t want one of theirs. Now they told us we could order a 2024 if we want. We have bought four vehicles from this place and referred numerous people there who have bought vehicles. As I said before, now, the new management is all about greed, greed, and greed. oh, did I happen to mention that they also tacked on the largest dealer fee in Florida and also put two aftermarket things on our vehicle that we did not order? Yep, those things also added up to $3095 extra on the vehicle! So whatever you do, do yourself a favor, and go buy a vehicle from anyone but this place. I guarantee you will end up paying at a minimum at least $3000 to possibly even $10,000 more than somewhere else. Hey, if you just don’t like money though go buy your vehicle there and throw it away. More