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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,379 Reviews

1,379 Reviews of Lorenzo Buick GMC - Service Center

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October 22, 2022

I never had a complain about your service but last two appointments I realized the lack of personnel there was only one service person and lots of cars waiting … I missed Benny !!! More

by MARITZA.CAMPOS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 13, 2022

Perfect , Appointment online, fast service, everything perfect. Very good deal. They are excellent people. I like it. More

by DIGLESIAS1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azuan
October 07, 2022

Car has issue rear camera from rear view mirror they order part and center console is scratched but they ordered parts so im ok More

by tommyolbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obi
October 03, 2022

For me I think they are excelente I have there for more than ten years More

by camilleleco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Carballosa
October 03, 2022

Very good people good Mecanit good customer service good location very satisfied I will Bring my truck again More

by JOHERNANDEZ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
October 02, 2022

Went in for a coolant leak, got returned the car and it still leaks coolant. Don’t understand what was fixed but the issue was not resolved. I took a trip to Orlando with my family and currently have to re More

by GABRIELROQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Carballosa
September 27, 2022

Lorenzo Buick GMC has good customer service and Ovi was a good service advisor. Very friendly. More

by MIAMILUXEIMAGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ovi
September 27, 2022

The costumer service and attention was fast and careful , very professional and good waiting time, the service was excellent. More

by Charles06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
September 15, 2022

They were not precise when giving me the information about the belts of my car that were blocked due to an accident, first they told me that the belts had no problems, and that it only had to be unlocke More

by HACIENDA1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no recuerdo
September 12, 2022

I was able to have my battery checked out. This test indicated that I needed a replacement. My service advisor Obdiel Ortiz provided excellent service. More

by JANHALL717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obdiel Ortiz
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