Lorenzo Buick GMC - Service Center

Just want to let you know I’m not happy about the service process. I made an appointment for Monday 10am only to be told when I arrived that it’s a three hour wait. So I had to reschedule for the next day be process. I made an appointment for Monday 10am only to be told when I arrived that it’s a three hour wait. So I had to reschedule for the next day because I could not wait that long and it was still an appointment issue because again it took almost three hours to have an oil change done to my vehicle. I’ll most likely be looking into other options in the future to have my vehicle serviced. More

Is just the beginning, let’s see later when time to service the truck.by service the truck.by More

I was pleased with my service and the gentlemen who helped me. Servicing car did take a bit long but overall pleased. helped me. Servicing car did take a bit long but overall pleased. More

We took our car in for a recall and wanted an oil change and tire rotation because we were going on a trip driving. While driving our oil change light came on which means that neither of those services were and tire rotation because we were going on a trip driving. While driving our oil change light came on which means that neither of those services were done and we specifically asked if they had been done and they told us yes but didn’t charge us anything which should have let us know there that the services were never done. More

I still waiting to call me back from the las 4 months…no great customer service…never got solution to my problem great customer service…never got solution to my problem More

Excellent service the staff is nice and always help me with my Black GMC Yukon with my Black GMC Yukon More

Hice appointment 9:30 AM para mantenimiento y rotacion de gomas estube mas de 6 horas esperando y cancele el carwash, si no hubiece salido despues de la 5:00 de la tarde. No lo recomiendo de gomas estube mas de 6 horas esperando y cancele el carwash, si no hubiece salido despues de la 5:00 de la tarde. No lo recomiendo More

It has honestly been horrible service my car has been at the dealer for over a week ! I have not gotten a call on the status of my car! I have to be calling to see what is going on something that was suppos the dealer for over a week ! I have not gotten a call on the status of my car! I have to be calling to see what is going on something that was supposed to take 3 days has taken over a week and they have not even started in the repairs of the vehicle. More

Service was excellent,Service advice was amazing the job was done write in time I will be back, thank you was done write in time I will be back, thank you More

Buen trabajo y rapido,comodidad para la espera y muy corteses,no otra cosa que decir corteses,no otra cosa que decir More