1,377 Reviews of Lorenzo Buick GMC - Service Center
service person, Matthew was good, service done was incredibly fast, and looks like work was completed correctly. i think your charges for what was very high also finding a service rep was challenging incredibly fast, and looks like work was completed correctly. i think your charges for what was very high also finding a service rep was challenging i had to ask several people in the service department before anyone could help me, even though i had an appointment set up at 9 and was theer 9 sharp. More
Thanks to Lorenzo GMC and a very talented, empathetic service consultant (i.e., Matthew), the nail puncture on my truck's rear tire is no longer a problem. Matthew understood the importance of fixing th service consultant (i.e., Matthew), the nail puncture on my truck's rear tire is no longer a problem. Matthew understood the importance of fixing the tire quickly and, in the middle of a heavy rain storm, provided me with ready access to superb service. While doing so, he was personable, professional, and empathetic. I could not have expected anything more from Matthew nor Lorenzo GMC. More
Pésima atención! Pésimo Customer Service! Lleve mi auto para el cambio del aceite y filtro a las 10.30am y a las 3pm llame y me dijeron que no había ningún auto a mi n Pésimo Customer Service! Lleve mi auto para el cambio del aceite y filtro a las 10.30am y a las 3pm llame y me dijeron que no había ningún auto a mi nombre.Lo pusieron a nombre de otra persona y no lo encuentraban. Perdí mucho tiempo y me cobraron $110 por todas las molestias y el susto.Jamas volvería a este sitio. Mi calificación es 0. More