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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,370 Reviews
Call Service Center (305) 436-8400

1,370 Reviews of Lorenzo Buick GMC - Service Center

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January 15, 2025

La atención de Mathew fue excelente pero al. momento de solicitar una revisión al auto para buscar un diagnóstico al auto me indico que eso tomaría 3 a 4 días solo.para tener un diagnóstico y Lo More

by RAMSESROCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lorenzo Buick GMC responded

Hello, Please know your feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding the time taken for diagnosis and repair of your vehicle. Whenever you're able, please send me an email with your contact information so we may discuss this further. Best regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

January 15, 2025

Great attention and great service. I recommend this dealer to much. They are very professional . More

by MRUIZ114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Lorenzo Buick GMC responded

Thank you for recommending us and acknowledging our service. We're proud to serve you at Lorenzo Buick GMC.

January 14, 2025

Very nice and good service, they easily helped me solve all the car issues and took the time to inform me of every issue More

by iypnale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Lorenzo Buick GMC responded

Thanks for sharing your experience. We're glad you found our service helpful at Lorenzo Buick GMC. Take care!

January 10, 2025

Thanks to Azuan and Matthew they are the best excellent service really fast and good thank you so much More

by LUISISMAELGARCIARUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azuan and Matthew
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Jan 11, 2025 -

Lorenzo Buick GMC responded

We're glad our team could provide you with such excellent service. Thanks for choosing Lorenzo Buick GMC.

January 10, 2025

Buen servicio el personal súper amable y atento gracias y les recomiendo ir con personas de confianza como el equipo de Lorenzogmc More

by NELSONZAYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

Lorenzo Buick GMC responded

Gracias por tu recomendación y tus amables palabras. Nos alegra que hayas disfrutado de nuestro servicio en Lorenzo Buick GMC.

January 10, 2025

I had a great experience at Lorenzo Buick GMC. We were helped by Jorge Anton and he was very helpful, patient and had a great attitude overall. Will definitely recommend it to others. More

by CAROLINA APARICIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Antón
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Jan 11, 2025 -

Lorenzo Buick GMC responded

We're glad to hear our team provided you with a positive experience at Lorenzo Buick GMC. Thank you for recommending us to others and take care.

January 10, 2025

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by Marcio duenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We appreciate your support of Lorenzo Buick GMC.

January 10, 2025

Todo el personal es the best,yo lo recomiendo a mis amigos y familia para que salgan manejando su sueño More

by ileanaceleiro1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio,Joshua,Adrian y muchos mas
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Jan 11, 2025 -

Lorenzo Buick GMC responded

Gracias por recomendar a Lorenzo Buick GMC. Nos complace saber que tu experiencia fue positiva.

January 02, 2025

One of the best dealers that I recommend throwing for over four I buy my truck More

by ALAVARDOLESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the best cells his name is george
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Jan 03, 2025 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC thanks you for your kind words. Enjoy your truck!

January 01, 2025

No one call me to give a status of my car. Left several messages to call me and no one call back More

by fperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Lorenzo Buick GMC responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about the level of communication you received from our Service Team. Please send me an email with your contact information so we may discuss this further. Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

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