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1,370 Reviews of Lorenzo Buick GMC - Service Center
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January 21, 2025
The representative was professional and the service was excellent. Also the service time was standard excellent. Also the service time was standard More
by ozairisverea
Verified CustomerEmployees Worked With
January 21, 2025
I have been a Lorenzo Buick customer for many years. I have leased and bought several cars. My reason for today’s visit was to service my Buick Envista. I always deal with Matt, Service Specialist. I have leased and bought several cars. My reason for today’s visit was to service my Buick Envista. I always deal with Matt, Service Specialist. Matt is very Professional, polite and respectful. He strives to provide the best possible service at assist with any discounts for service costs. I was very pleased with today’s service as I have been in the past. I recommend Lorenzo Buick and Matt for my automotive services. More
by D.VIDAL1949
Employees Worked With
Matthew
January 17, 2025
Great service and excellent customer service service advisor very knowledgeable and super helpful I would recommend to everybody advisor very knowledgeable and super helpful I would recommend to everybody More
by williamcharles
Employees Worked With
January 17, 2025
This is a very nice service center a pleasure to deal with and a great team. with and a great team. More
by charlesddd
January 16, 2025
Juan in sales is a real asset to your company made the sale easy and positive sale easy and positive More
by PETERSABO
January 16, 2025
Matthew did an outstanding job. Excellent with communication and status of my car. He walked me to the cashier which was a nice touch! Excellent with communication and status of my car. He walked me to the cashier which was a nice touch! More
by MTOMCZYK67
Employees Worked With
Matthew
January 15, 2025
Just showing one star for not putting cero. Do not bring your leased car for service here, they not only will have you pay 4 days of rental car out if your pocket as they did not accomodate any Do not bring your leased car for service here, they not only will have you pay 4 days of rental car out if your pocket as they did not accomodate any car rental while the leased car was tenderes for service, but will also not listen to you as a customer, not offer help giving you a written diagnostic of what your car has for service and make you leave the location without a service done to your car. You have an explanation of what my terrible experience has been after 3 years of leasing a Buick car and never experienced such a bad service including the manager and the assistant manager not willing to hear the customer. More
by LEONELMATHEU
Employees Worked With
manager and assistant manager for leased car service
