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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,360 Reviews

1,360 Reviews of Lorenzo Buick GMC - Service Center

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June 26, 2013

Tony make me feel like home every single time I visit the Dealer for any reason, service department works great and tony take good care of me and my truck, thanks a lot guys More

by silvaluism
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2013 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us! We are glad you enjoyed your service visit with us! We hope to see you soon!

June 21, 2013

Benny Perera makes the visit to have your car serviced enjoyable. After doing a thorough review of the service records, inquiring about the vehicle performance, and preparing the service order, Benny esc More

by tmurphy06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jun 26, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

June 15, 2013

From day one benny has provided exellent customer service and treats every customer as family. I can truthfully say I enjoy bringing my truck here More

by yoendyamor
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jun 17, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

June 14, 2013

That was a fast and convinient visit to the dealer this guy is Benny is awesome he try to do his best to help you out!!!! Thanks!!! More

by Andrespuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jun 17, 2013 -

Lorenzo Buick GMC responded

Thank you for your review! We appreciate your business, thanks again!

June 05, 2013

worst dealership for service. terrain does not accelerate properly and does not meet MPG specs., Double talking group of sales and service personnel.Watch out for "rody". More

by markehren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
initial employees fired
May 31, 2013

My visit was to service my car and I found Mr. Herrera to have very good knowledge regarding his line of work while also being a pleasant and easy going person. I will be back soon to have my car fixed, s More

by ArturoCaraballo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

May 20, 2013

Great sevice department! My car was ready in the time they promised me. Great attention to details! Benny treated me like i was past of the family! Thank you!! More

by adriandalmau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
May 22, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

May 16, 2013

I rarely get good service, so when I do, I always do whatever I can to show appreciation for it! I have purchased 6 new GM or GMC pick-up trucks or SUV's so I feel I am quite experienced with how someon More

by timmysmelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Tony and Sergio, Carlos Rodriguez
May 22, 2013 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We are glad you had a great experience ! We look forward to our relationship with you, so keep in touch!

May 10, 2013

Tony y Benito del area de Service advisor me atendieron súper amable y muy atentos y resolvieron mi problema , los felicito por el trabajo que hacen en el dealer! More

by Leonel-07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
May 14, 2013 -

Lorenzo Buick GMC responded

Thank you for your review! We appreciate your business!

May 03, 2013

Benny Perera found the problem immediately and took care of it flawlessly. No other dealer was able to help me out until I cane here. I will be coming back to this dealership because of him. More

by Alexb169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny perera
May 03, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

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