1,119 Reviews of Longo Toyota - Service Center
Albert is the best. Super nice, personable, and knowledgeable. Updated me in a timely manner. Super nice, personable, and knowledgeable. Updated me in a timely manner. More
I have been a happy customer for many years. I purchased my truck at this location and have taken it for service for 20 years. I never had a problem until today. The service tech told me I nee I purchased my truck at this location and have taken it for service for 20 years. I never had a problem until today. The service tech told me I needed my radiator replaced, which I agreed. I later got a call saying it would take several weeks, which would be fine. I was promised a call back to see if a new radiator was ordered. That was one week ago, been trying to get a hold via text, phone, and chat to see if a radiator was ordered. No one is responding to me. I know my truck is old and they probably want me to buy a new one, but this leaves a bad taste. I am now thinking the next vehicle I purchase will be somewhere else. I was considering buying one next year. More
Service is Great! ! Prompt and dependable. Our service provider, Bruce H. is very courteous, knowledgeable, and always provides reliable service for our cars! Our servi ! Prompt and dependable. Our service provider, Bruce H. is very courteous, knowledgeable, and always provides reliable service for our cars! Our service is promptly done by his service team. Bruce always comminicates with us the status of the progress of our service. We have been driving from Burbank to El Monte for over 20 years to service and purchase our cars. This is due to the honesty, courteous, and excellent service. Prior to going to Longo Toyota, we tried all the Toyota Dealers near us but were not satisfied. Thus, we continue to drive the distance and deal with the traffic for car services and purchases. Thank you! See you in 2 months to service our other car. More
ETHAN SU, horrible customer service and not knowledgeable for the job position. Jj took over and saved the day! for the job position. Jj took over and saved the day! More
Spacious and clean customer waiting room; knowledgeable service advisor and quick service. What customers want. service advisor and quick service. What customers want. More
Longo Toyota provides great service. They are helpful and convenient. They have a spacious waiting area. They are helpful and convenient. They have a spacious waiting area. More
Longo Toyota always provides the best service efficiently! The service manager, Bruce Herrera is great. Longo is one of the reasons that we kept buying Toyota. efficiently! The service manager, Bruce Herrera is great. Longo is one of the reasons that we kept buying Toyota. More