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Longo Toyota - Service Center

El Monte, CA

4.7
1,119 Reviews

1,119 Reviews of Longo Toyota - Service Center

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September 29, 2022

Longo Toyota is my only top dealer that I go to for services. They have excellent customer service. Edward Duran is my service advisor and he goes above and beyond to help me when I bring my car in for More

by Ashley Velazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Sep 29, 2022 -

Longo Toyota responded

Thank you Ms Velazquez for the kind posting on DealerRater and delighted to read of the caring attention Edward and the service team @ Longo Toyota provided. Have a wonderful rest of your week

September 26, 2022

We always get our new car at Longo since 1999 only and the service is excellent especially when I bring my car for seevice. Mr. Noli EvAngelista is the man. He never fail the time it would be finish, when More

by jenemendoza
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Longo Toyota responded

WOW - thank you for so many years of doing business with Longo Toyota. I know our Guest Relations Dept is always loving to read and talk with our guests that have been with Longo for over 20 years. If you get a chance, please contact Kary Loefler at 626.580.6057 or kary.loefler@longotoyota.com, we loved to say THANK YOU in person | phone.

September 24, 2022

Advisor Mandi was very helpful and informative! Definitely will be reaching out to her for future appointments. More

by Ya al22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Longo Toyota responded

Thank you for entrusting the service team | Mandi @ Longo Toyota with your auto care needs.

September 20, 2022

I was greeted by Noli Evangelista the service advisor and he was very professional. He thoroughly answers every question that I have.. The service wait was not bad at all. More

by quiel71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Longo Toyota responded

We cannot wait to share this review with Noli @ Longo Toyota, it's certainly going to make his day -

Sep 21, 2022 -

quiel71 responded

I was greeted by Noli Evangelista the service advisor and he was very professional. He thoroughly answers every question that I have.. The service wait was fairly decent.

September 19, 2022

Mr. Eric Chung solved my car problems cause he is patient & professional & listen to concerns. More

by Elena.Khuu17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Chiu
Sep 19, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

September 17, 2022

Excellent service I like going there very professional, and everyone calls Sr. Very respectful thanks More

by Janiking2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Longo Toyota responded

We know you have many choices when selecting a servicing dealer and everyone @ Longo Toyota is honored to serve you- Make it a great day

September 17, 2022

Excellent dealer. Love the service here and appreciate the attention to detail. Thank you!! I would highly recommend More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Longo Toyota responded

We're honored to serve you Carol and please hurry back - Team Longo

September 14, 2022

Have had a relationship with Longo for 45 years and have always had professional and courteous service. For the most recent service Jesus Chacara provided excellent advise for a major service. More

by Tmdkhynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for so many years of loyalty to Longo Toyota. We're honored to serve you!

September 13, 2022

Longo Toyota is getting more better every time and excellence and doing a good good! More

by Turo5447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Longo Toyota responded

Thank you for the 5-Star rating about your service visit to Longo Toyota

September 10, 2022

I took my Camry in for its regular oil change/maintenence with Noli Evangelista and his team. They always take great care of my car and that's why I always ask for Noli when I take my car in for service. I'v More

by Cj Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Longo Toyota responded

We cannot thank you enough CJ Williams for being the most important part of our business, we're honored to serve you - Team Longo

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