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Longo Toyota - Service Center

El Monte, CA

4.7
1,119 Reviews

1,119 Reviews of Longo Toyota - Service Center

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December 30, 2022

Great service overall. Donovan was very professional. Kept me up to date with everything that was going on. The discount was the icing on the cale. More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Toledo
Dec 30, 2022 -

Longo Toyota responded

We're delighted to read of the caring attention provided by the Team @ Longo Toyota. From all of us @Longo - Happy New Year

December 28, 2022

Mandi Davis is a great service advisor and I make sure I always see her. She always gives the best recommendations on what my car needs. Mandi always keeps me updated whenever I’m waiting and if I ever have More

by Danielle Hecox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Longo Toyota responded

Thank you Ms. Hecox for this amazing posting on DealerRater and delighted to read of the ongoing care Mandi provides during your service visit @ Longo Toyota. We're honored to serve you and Happy New Year

December 24, 2022

Ariel was really helpful and nice and she answer all the questions was asked! Keep up the good job! More

by gd3nni5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and Happy Holidays - Team Longo

December 24, 2022

Excelent service by the advisor Great attention I Will recommended to my friends and others More

by chepedrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Dec 27, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

December 23, 2022

Anthony provided excellent customer service. Longo is excellent. I travel from Fontana to El Monte because of the great service I receive from Longo! More

by Lindareed6291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Longo Toyota responded

We know you've passed quite a few dealers on the way into Longo Toyota from Fontana and we're so honored to have been chosen to handle your auto care needs. Happy Holidays and Hurry back

December 22, 2022

Exceptional service from check in with Albert to free coffee meeting and drive with lead mechanic and excellent customer service with shuttle service I will highly recommend Longo Toyota to everyone! More

by Ntappers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
Dec 22, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

December 18, 2022

Quick, efficient and understanding, this dealership knows what to do and how to do it. Their pricing is competitive for a lot of the services they offer. More

by mathewjacobs1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

December 13, 2022

Very easy to make an appointment. Was greeted with smiles at the dealership. Was riven clear direction on where to go to get service. The service Assistant/Daniel Perez was most helpf More

by bkwonger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Longo Toyota responded

Thank you for all the kindness you've mentioned in your posting and for the shout out and Happy Holidays - Team Longo

December 13, 2022

We're satisfied the service at Longo Toyota, every time we had the service at there and the advisor was friendly, the service was completed on time! More

by 88sisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Longo Toyota responded

Thank you for the trust you have in our dealership and team - From all of us @ Longo Toyota, we wish you the Merriest of Holidays

Dec 13, 2022 -

88sisley responded

Thanks....Wish you all at Longo Toyota to have a Merry Christmas too!!

December 11, 2022

Daniel Perez always provides the greatest customer service! Love the attention to detail and the communication. Awesome work! More

by Elyzabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Longo Toyota responded

Happy Monday and thank you for the smile your posting has brought all of us @ Longo Toyota. We're honored to serve and please have the Merriest of Holidays

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