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1,119 Reviews of Longo Toyota - Service Center
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January 06, 2023
It’s a clean dealership with friendly & knowledgeable personnel. The shuttle service was great. The car was ready when promised. personnel. The shuttle service was great. The car was ready when promised. More
by lolieu
Employees Worked With
January 06, 2023
Excellent service service department. Shuttle service provided on a timely manner. Curteus personnel. Knowledgeable service advisor Shuttle service provided on a timely manner. Curteus personnel. Knowledgeable service advisor More
by Rafael
January 05, 2023
Limpio rapido amable el servicio todo bien el personal muy atento económico y volvere despues muy atento económico y volvere despues More
by Lidia romero
Employees Worked With
January 05, 2023
The reason we continue to travel 28 miles for service at Longo Toyota is Biagio Galiota. His customer service is excellent and we appreciate his assistance. Thank you Biagio. Longo Toyota is Biagio Galiota. His customer service is excellent and we appreciate his assistance. Thank you Biagio. More
by Preciado
Employees Worked With
January 05, 2023
Great service, with a great turnaround. Feel comfortable leaving my car . Try also have a Starbucks when i can do my work . Feel comfortable leaving my car . Try also have a Starbucks when i can do my work . More
by Joserenteriajr
Employees Worked With
January 05, 2023
Took car in for service. Alberto was great about keeping me updated on status as it was a very busy day. Great that they provided free shuttles so I could run some errands at Alberto was great about keeping me updated on status as it was a very busy day. Great that they provided free shuttles so I could run some errands at the local mall while waiting. More
by Beezusq
Employees Worked With
Alberto Mariscal
January 05, 2023
Took my Prius in for a routine 15k maintenance, appointment time was 2:45pm, and service advisor said car ready at 7pm, so I chose the shuttle service home and planned to come back at night to pick appointment time was 2:45pm, and service advisor said car ready at 7pm, so I chose the shuttle service home and planned to come back at night to pick up my car. At 6:31 got a text saying it was ready, I called and found out the dealer closed at 7. So I had to rush back in heavy traffic and rain to get the car before they close. No one (service advisor, shuttle concierge, text portal) mentioned that they close at 7 and customers are expected to pick up car before they close on the same day. Very unprofessional. More
by Kevin
Employees Worked With
Jessica Aveles
January 01, 2023
Convenient location right off the 10 freeway. You can also schedule service appointments online which is great. Fast service with tracking alerts to inform you when your vehicle is ready. You can also schedule service appointments online which is great. Fast service with tracking alerts to inform you when your vehicle is ready. More
by RatingFromMySuperOldSmartphone
Employees Worked With
Jessica Aveles
