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Longo Toyota - Service Center

El Monte, CA

4.7
1,119 Reviews

1,119 Reviews of Longo Toyota - Service Center

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March 14, 2023

Fantastic service Fantastic service Fantastic service Everything was completed on time and was priced well More

by Mjromero1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Longo Toyota responded

Thank you for the kind posting and the trust you have in our company (Longo Toyota) and team (Alex)

March 13, 2023

I always get great service from Danny at Longo Toyota. He is efficient and very helpful. More

by CharlieG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

We're honored to serve you - Team Longo

March 11, 2023

Noli was very helpful and delivers great customer service!! My car was ready at the time promised and the shuttle service was prompt. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

Thank you for the smile your posting has brought us and please know how honored we are to serve you - Team Longo

March 10, 2023

The service was timely and well-orchestrated. It was a pleasure to continue working with service advisor, Albert Lopez. More

by A.
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

We're honored to serve you and thank you for the shout out on DealerRater - Team Longo

March 08, 2023

Cares customers and really helps out with all service needs. Augustine helped out with rental car as well. More

by Smh0200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Longo Toyota responded

Please know you are the most important part of our business - Team Longo

March 01, 2023

I rate Longo Toyota highly, drive 45 minutes to have service. Bruce provides great service. More

by RetiredTech2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Longo Toyota responded

We're honored to serve you at Longo Toyota

February 24, 2023

The Service Reps are always professional. I don’t feel hassled nor being pushed into buying anything. More

by Zzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Longo Toyota responded

Thank you for your rating & review - Team Longo

February 17, 2023

Always a great experience at longo customer service is beyond excellent!! :-) my go to person is Johan More

by jcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Feb 17, 2023 -

Longo Toyota responded

Thank you for the rating & review - Team Longo

February 12, 2023

I had my car serviced, the reps were knowledgeable Kel me informed on the service and the length of time, had an additional service done on a timely manner. More

by Wjkjej1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Longo Toyota responded

Thank you for sharing your rating & viewpoint on DealerRater - Team Longo

February 11, 2023

Great customer service and Edward my service advisor was above and beyond exceptional! Will definitely be contacting him in the future for all my vehicle service needs. More

by DnaRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Feb 13, 2023 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

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