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Longo Toyota - Service Center

El Monte, CA

4.7
1,119 Reviews

1,119 Reviews of Longo Toyota - Service Center

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April 08, 2023

Friendly and courteous. Very clean premises both in side and out. Most importantly my car runs great 👍 I wii be returning to Longo for all my services More

by Foxsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itsselle Almader
Apr 10, 2023 -

Longo Toyota responded

Keeping our campus it tip-top condition is something very important to us and thank you for noticing our efforts - Make it a great day and hurry back - Team Longo

April 06, 2023

Johan Ramirez is an amazing associate! He is friendly, helpful and is always willing to help ! More

by Jjramire77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Apr 06, 2023 -

Longo Toyota responded

We're honored to serve you. Thank you for the great review on DealerRater - Team Longo

April 04, 2023

Eric Ching is an excellent service advisor. He is efficient and very helpful, he meet all my needs. Highly Recommended More

by Brian H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Longo Toyota responded

Thank you for the rating & review - Team Longo

March 31, 2023

With an appointment my quick friendly response was excellent. I especially like the free coffee. More

by paulus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Alberto Mariscal
Apr 04, 2023 -

Longo Toyota responded

Thank you for your review, we're honored to serve you.

March 24, 2023

Reliable quick service I can always count on my vehicle being done in a timely manner. More

by a_hernandez38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Flores
Mar 24, 2023 -

Longo Toyota responded

Thank you for the 5 Star review, we're honored to serve you.

March 21, 2023

They meet all my needs. Stayed within the tome frame they had told me it would be. More

by Patgodluv2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Longo Toyota responded

Thank you for entrusting our team @ Longo Toyota

March 20, 2023

Great customer service by Ariel very informative about everything. She was very descriptive on what the service was all about. More

by rolmos77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your most recent service visit @ Longo Toyota

March 18, 2023

Edward Duran was my point of contact, from start to finish was very professional courteous and must of all helpful. Thank You Edward and the Toyota team More

by David Cuadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Mar 20, 2023 -

Longo Toyota responded

We're honored to serve you Mr. Cuadra - Make it a great day - Team Longo

March 18, 2023

Excellent service! Everything from making the appointment to performing the maintenance on the car. All was great and I appreciate longo toyota for taking care of my ca More

by artemis0287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Mar 20, 2023 -

Longo Toyota responded

Thank you for the kind posting on DR and please hurry back - Team Longo

March 17, 2023

Anthony Torres is a great assistant service manager! he was exceptionally great at Customer Service, communication and explanation of the repairs that were being performed on my 04 Tacoma TRD, it was a More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Longo Toyota responded

Thank you Nick for the trust you have in our company (Longo Toyota) and team (Anthony). Have a wonderful weekend and hurry back

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