Longo Toyota - Service Center

Very efficient and a great facility. They are very organized. Communication could have been a little better. I asked a question and it wasn’t communicated to me. I had to call my service They are very organized. Communication could have been a little better. I asked a question and it wasn’t communicated to me. I had to call my service rep for an answer. More

Excellent experience every time. Excellent staff. This is why I stay with Longo. Thank you! Excellent staff. This is why I stay with Longo. Thank you! More

Service was great! The wait was a bit long - 2.5 hours - so I will probably switch to morning instead of afternoon. The wait was a bit long - 2.5 hours - so I will probably switch to morning instead of afternoon. More

Great staff! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! More

Ariel Ramirez was awesome. She was very professional and efficient. And she kept me updated on the progress of my car and got it done quickly. She was very professional and efficient. And she kept me updated on the progress of my car and got it done quickly. More

Service Asst manager was efficient, he answered all questions patiently. Car was finished in timely manner. questions patiently. Car was finished in timely manner. More

Toyota Longo services nice and respectful employees. Service consultant Julian Romero is helpful and respectful to his customer. Service consultant Julian Romero is helpful and respectful to his customer. More

Longo Toyota has always delivered a quality service and a professional customer care. I am a regular and I will stay! professional customer care. I am a regular and I will stay! More

Staff is always professional and helpful. I appreciate the excellent record Longo keeps on both my Toyotas. I appreciate the excellent record Longo keeps on both my Toyotas. More

Andrew was great. Great customer service skills and call me to give me status updates on my vehicle. The only thing I dislike about my experience was that the maintena Great customer service skills and call me to give me status updates on my vehicle. The only thing I dislike about my experience was that the maintenance message on my dash was not reset and also the 5k mileage engine oil replacement reminder message was not added to center dash. I had to do it myself with the help of Andrew. Andrew sent me how to reset it and I also looked it up on YouTube to resolve it myself. Paying for a service but having to do it yourself is the reason people stop getting their vehicles serviced at the dealerships. Andrew said he would talk to management about this issue. Hopefully he does but overall Andrew was an excellent service rep will ask for him next time. More