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Longo Toyota - Service Center

El Monte, CA

4.7
1,119 Reviews

1,119 Reviews of Longo Toyota - Service Center

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May 15, 2023

Best toyota dealer ever in southern california, great service, great people, always buy my car here More

by Edwin_tuason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo

May 14, 2023

Laurence Ruiz was very helpful and professional. Toyota dealer is lucky to have such an amazing employee Thank you Laurence for your hard work More

by Atikianarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
May 15, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo

May 15, 2023 -

Atikianarmen responded

Laurence Ruiz was very helpful and professional. Toyota dealer is lucky to have such an amazing employee Thank you Laurence for your hard work

May 11, 2023

Great service at Longo Toyota. I took my truck in for oil change a tire rotation, my service advisor Bruce Herrera and Master technician David Le were knowledgeable, professional More

by Raptor_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Longo Toyota responded

Having the trust you have in our company (Longo Toyota) and team (Bruce and David) means the World to us - Thank you!

May 09, 2023

Great service. The only complain I have is the long waiting. But overall I’m satisfied with the service. The crew works above and beyond their normal duties. More

by arv_alba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Longo Toyota responded

Our Service Management team is always taking the necessary measures, to ensure delays such as yours are carefully examined so we can improve our business practices and our overall guest’s experiences. Thank you for sharing your viewpoint on DealerRater and helping us be a better ran company today, than we were yesterday.

May 09, 2023

I received an excellent customer services on May 6th, 2023. This person provided a warm welcome, talked very polite to me and make me feel confident of what he had said to me .These positive attitudes t More

by Leethor15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Longo Toyota responded

We couldn't have asked for a better posting - Thank you for your trust and loyalty to Longo Toyota

May 08, 2023

Like the place very clean and the people very polite and helpful i comeback again More

by escobedooscar73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept.

May 08, 2023

Alex was a friendly and helpful service representative. My vehicle was handled very professionally with all the issues. Awesome place to spend some times at as well. More

by Rudy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and make sure you hurry back

May 08, 2023

Very courteous and informative. Advisor communicated to me any problems with my truck and for any future service. More

by Raider001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
May 08, 2023 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota on DealerRater. Have a wonderful week

May 06, 2023

Bought our Avalon at Longo. Would not take it anywhere else for service. Agustin provides great customer service. More

by Mabel Barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Longo Toyota responded

Thank you Mabel for sharing this moment with Longo Toyota. Enjoy what you drive and call us if you need anything.

May 03, 2023

Longo Toyota has the best service at a dealership I have ever experienced. Today I had Edward Duran as my service adviser and he was fantastic. He was very knowledgeable about everything I wanted to know an More

by happydriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
May 03, 2023 -

Longo Toyota responded

We're mindful you have many choices when selecting a servicing dealer and we're honored @ Longo Toyota Svc Dept you've selected us to handle your auto care needs. Make it a great day and hurry back

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