1,119 Reviews of Longo Toyota - Service Center
Our service was fantastic! Prompt, thorough and efficient! Our service rep Bruce H. always takes care of us. He and his team can be trusted to perform excellent service on our Prompt, thorough and efficient! Our service rep Bruce H. always takes care of us. He and his team can be trusted to perform excellent service on our vehicle! Bruce is the reason we drive from Burbank to El Monte Longo for the car of our vehicles. We value the honesty and dependability of Bruce H. and his team! Thank you and we'll see you in a few months with our other vehicle! More
I had the pleasure of working with Edward Duran for most of my services. He is so amazing and very thorough with everything he does. I will be recommending him to everyone because he makes it simple and eas of my services. He is so amazing and very thorough with everything he does. I will be recommending him to everyone because he makes it simple and easy! More
Longo always seems to take care of all my Toyota needs, and I didn't even by our car at this dealer. and I didn't even by our car at this dealer. More
Longo Toyota has great service advisors that provide context behind the work recommended so that the customer can make the beast decision on the path forward, both from a short and long-term economic p context behind the work recommended so that the customer can make the beast decision on the path forward, both from a short and long-term economic perspective. My particular advisor was Mandi Davis and she provided a wonderful customer experience. I happened to have a lot of questions and she always took the time to properly research the answer. When I was waiting for my car, I chatted with another customer who was working with Ms. Davis and the customer only had positive things to say about her because she really takes the time to be present with us so we can decide what services we need. It never felt like she was trying to upsell or get as much money out of me as possible. It was a great experience because after I drove away, I felt confident that all the things that needed to be done were done and I didn’t have to pay extra for things I didn’t need. More
I took my vehicle to Longo to be serviced and my experience was great! I was given an estimated timeframe of 1 1/2 - 2 hrs for the work to be completed and it only took 1 hr.!! My previous visit experience was great! I was given an estimated timeframe of 1 1/2 - 2 hrs for the work to be completed and it only took 1 hr.!! My previous visit wasn’t too good, but Longo has redeemed themselves… I was really impressed! I will be taking my vehicle back to them from now on! More
The best dealership in the world, greatest customer service to accomplished whatever their customers want and need. service to accomplished whatever their customers want and need. More
Outstanding service Professional all all times On time as promised and great communication Best customer service as promised and great communication Best customer service More
So far always great service and useful coupons car waiting time good great customer service! waiting time good great customer service! More
All ways exceptional service at Longo Toyota. The people there is what makes Longo the only Toyota dealer I purchase and service my vehicles. The people there is what makes Longo the only Toyota dealer I purchase and service my vehicles. More
Good service, nice people, very helpful, very friendly, nice to go, enjoyable experience, will go again. nice to go, enjoyable experience, will go again. More