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Longo Toyota - Service Center

El Monte, CA

4.7
1,119 Reviews

1,119 Reviews of Longo Toyota - Service Center

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August 20, 2023

Respectfully , professional, quickly , Perfect service facilities,Easy to make an appointment,With clear directions for check in . More

by jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Longo Toyota responded

Thank you for servicing @ Longo Toyota

August 19, 2023

Longo Toyota service is the best deal price and trust service. Service representative is polite and explains service that you need step by step. I like it More

by audaud007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Longo Toyota responded

We're honored to serve you and thank you for entrusting the team @ Longo Toyota with your auto care needs.

August 17, 2023

Been customer for many years and been happy most of tte time. Hope to have same experience in future. More

by jillandgaryscollection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept and happy knowing Agustin took wonderful care of you and your auto care needs

August 16, 2023

Overall, my experience was ok. I was greeted and treated with respect and politeness. Everything was clean and easy to find. Noli E. was my advisor and although he was very nice, h More

by Pandas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Danny Guerrero, would like to speak with you directly and at your convenience. He can be reached @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

August 15, 2023

Good on oil change services, on time as promised . good performance team!Associate who taking initial appointments phone order polite n efficient. More

by Amyshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Amyshine responded

The associate who taking the appointment order very polite n efficient. Good team👍

Aug 15, 2023 -

Amyshine responded

Good job

Aug 16, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota Svc Dept.

Aug 16, 2023 -

Longo Toyota responded

Thank you and we're happy know... Team Longo

August 13, 2023

Jason Diep great,kind, and very helpful got me taken care well with ceramic coating. More

by Kalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Diep
Aug 14, 2023 -

Longo Toyota responded

Longo Toyota is always here to help you take care of your investment (car). Make it a great day!

August 12, 2023

Went to get my 2021 Camry serviced and I told the check in person, to please check my tire pressure because I believed on tire had a screw or something and also told her about my brakes that are squeaky an More

by czer262006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Itsselle Almader
Aug 14, 2023 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Matthew Menendez would like to speak with you and at your convenience. He can be reached @ 626.652.3614 or matthew.menendez@longotoyota.com

August 12, 2023

Excellent communication and follow through along with great management and an overall great team making this experience 10/10 More

by matthew.d.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Longo Toyota responded

Longo Toyota will take 10/10 all day long - Thank you for all the trust you have in our company and team.

August 11, 2023

Edward Duran in service was amazing! I had normal service and added a full detail. Car came out amazing! Easy peasy at longo. Car rental with enterprise is very convenient too. More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Aug 11, 2023 -

Longo Toyota responded

Thank you ST for the shout out on DealerRater and happy knowing Edward and the service team @ Longo Toyota took wonderful care of you and your auto care needs

August 08, 2023

Very easy of use appointment application. Courteous representative. Fast and easy transaction at time of drop -off and pick up of car. More

by Jcramos1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept and we're honored to serve you

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