1,119 Reviews of Longo Toyota - Service Center
Respectfully , professional, quickly , Perfect service facilities,Easy to make an appointment,With clear directions for check in . facilities,Easy to make an appointment,With clear directions for check in . More
Longo Toyota service is the best deal price and trust service. Service representative is polite and explains service that you need step by step. I like it service. Service representative is polite and explains service that you need step by step. I like it More
Been customer for many years and been happy most of tte time. Hope to have same experience in future. time. Hope to have same experience in future. More
Overall, my experience was ok. I was greeted and treated with respect and politeness. Everything was clean and easy to find. Noli E. was my advisor and although he was very nice, h I was greeted and treated with respect and politeness. Everything was clean and easy to find. Noli E. was my advisor and although he was very nice, he made some errors that I didn’t like. He automatically signed me up for text notifications even though I’ve opted out in the past. I asked to be removed, again but throughout the day I continued to get text messages from him and the automated service. I prefer email because it is easier to scan for fraud or scams, especially if I’m required to follow a link. He also promised my car to be ready 2 hours later than when it was actually ready. This would typically be a pleasant surprise but I did mention that I would have to cancel some appointments to wait for the vehicle. By the time it was ready, I already missed my appointments. Overall, he was very communicative and considerate that I may need to pick up my car later. It’s unfortunate the service still took 4 hours from start to finish, considering they’re such a large dealership but I’m satisfied with the results and the car has never given me problems under their care. More
Good on oil change services, on time as promised . good performance team!Associate who taking initial appointments phone order polite n efficient. good performance team!Associate who taking initial appointments phone order polite n efficient. More
Jason Diep great,kind, and very helpful got me taken care well with ceramic coating. well with ceramic coating. More
Went to get my 2021 Camry serviced and I told the check in person, to please check my tire pressure because I believed on tire had a screw or something and also told her about my brakes that are squeaky an in person, to please check my tire pressure because I believed on tire had a screw or something and also told her about my brakes that are squeaky and they did nothing about those two problems. I was so disappointed. More
Excellent communication and follow through along with great management and an overall great team making this experience 10/10 great management and an overall great team making this experience 10/10 More
Edward Duran in service was amazing! I had normal service and added a full detail. Car came out amazing! Easy peasy at longo. Car rental with enterprise is very convenient too. I had normal service and added a full detail. Car came out amazing! Easy peasy at longo. Car rental with enterprise is very convenient too. Totally recommend! More
Very easy of use appointment application. Courteous representative. Fast and easy transaction at time of drop -off and pick up of car. Courteous representative. Fast and easy transaction at time of drop -off and pick up of car. More