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Longo Toyota - Service Center

El Monte, CA

4.7
1,114 Reviews
Call Service Center (626) 652-3217

1,114 Reviews of Longo Toyota - Service Center

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October 04, 2024

Great service and reasonable price. People are friendly and knowledgable and I really appreciate them for assaastance. More

by Jie Cai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bernal
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Oct 04, 2024 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and hurry back

October 03, 2024

Exceptional service from service advisor Agustin Jauregui. If You’re looking for the best service and the best prices call today he will take care of Your Vehicle. More

by Anng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Longo Toyota responded

We sincerely appreciate your kind posting about the exceptional service provided by our service advisor, Agustin Jauregui. At Longo Toyota, we are committed to delivering the best service and value to our customers.

October 02, 2024

The service attendant kept me informed and the shuttle driver was extremely personable. I will continue to go to Longo Yoyotao More

by Charbabe1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanual (shuttle driver)
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Oct 02, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater! We’re thrilled to hear that our service attendant kept you informed and that our shuttle driver made a positive impression. Your satisfaction is our top priority, and it’s wonderful to know that you’ll continue to choose Longo

October 02, 2024

Great service as always! Got new tires with the great deal saved even more with my rewards points! Loved the enterprise rental cuz the tires weren’t there! Didn’t have to wai More

by Gemtblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with your new tires and were able to save with your rewards points. It’s great to know that Augustin’s proactive approach helped make your visit smooth and efficient. Your satisfaction is our priority, Team Longo

October 01, 2024

Sam Ng was fast and helpful with setting up my appointment and the team was quick with the service provided. More

by Isaac L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ng
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Oct 02, 2024 -

Longo Toyota responded

Thank you for your feedback! We're glad to hear that Sam Ng was able to assist you quickly and that our team provided prompt service. Your satisfaction is our priority, and we look forward to serving you again in the future! Team Longo

September 29, 2024

Brian Bernal provided excellent service. I would say he did all he could to make the service experience exceptional. More

by Dvj323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian,Bernal
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Sep 30, 2024 -

Longo Toyota responded

Your satisfaction is incredibly important to us, and we’re grateful for the opportunity to serve you. If you need anything in the future, please don’t hesitate to reach out! Longo Toyota

September 28, 2024

Came back to Longo Toyota dealer service after years due to service is much better The place is clean and customer service like Noel the Filipino guy is helpful and friendly . Tried other services outside L More

by matusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all the team
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Sep 30, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review on DealerRater! We’re thrilled to hear that you returned to Longo Toyota and had such a positive experience this time around. It’s great to know that our team, especially Noli, provided you with the helpful and friendly service we strive for. We truly appreciate your feedback and are glad to hear that we’ve made a difference.

September 28, 2024

Everything is well except, it took them 25 minutes before attending to me, LONG WAIT. More

by arbee.tutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Longo Toyota responded

Thank you for your feedback. We sincerely apologize for the delay you experienced during your visit. We understand that a 25-minute wait can be frustrating, and we’re sorry for any inconvenience it caused. We appreciate your patience and are committed to improving our service times. Longo Toyota

September 27, 2024

Great car service. Great communication with text. Always have a great experience. Friendly are friendly More

by pattymiranda66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our car service and appreciated the communication through text. Our team strives to provide friendly and efficient service, and it’s fantastic to know we hit the mark. We look forward to seeing you again! Team Longo Toyota

September 25, 2024

Longo Toyota provides excellent service to their customers and their service advisors are very professional. More

by jay from W Covina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Longo Toyota responded

Thank you for the shout out Jay and we're humbled to serve you @ Longo Toyota

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