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Longo Toyota - Service Center

El Monte, CA

4.7
1,119 Reviews

1,119 Reviews of Longo Toyota - Service Center

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November 22, 2023

Friendly stuff, clean facility, Sebastian was very knowledgeable , fast service, convenient location, all facilities needed More

by Jcapaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Longo Toyota responded

Thank you for the trust you have in our company (Longo Toyota) and team (Sebastian). Happy Holidays and we will see you in 2024!

November 19, 2023

You guys are very very very very very very very very very very very awesome.👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 More

by denlilcooper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Nov 20, 2023 -

Longo Toyota responded

Longo loves the "thumbs-up" and so happy knowing you enjoyed your service visit. Happy Holidays

November 19, 2023

I to my car for service only and did not look around. No other comment. More

by Dnntla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Longo Toyota responded

Happy Holidays from Longo Toyota

November 14, 2023

Poor customer service on the service person noly he is nothing but promises took very long for a maintenance service with out rotating the tires and the install of a lousy poor quality toyota battery as w More

by flopez202038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not had the chance to speak with him
Nov 14, 2023 -

Longo Toyota responded

We know this matter is very important to you, which makes it even more important to us @ Longo Toyota. Our Service Manager, Danny Guerrero left a message via phone on Tuesday Nov 14, 2023 and was unsuccessful reaching you. At your convenience, please feel free to contact him @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

November 14, 2023

Come in for a routine maintenance service, and I was pretty pleased with it. Will be back. More

by M c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Nov 14, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota & Happy Holidays!

November 13, 2023

Mandis the service advisor provided exceptional service! !! Thank you mandi for helping me with having my maintenance done. More

by Ashley Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

We cannot wait to share this posting with Mandi, it's certainly going to make her day. Happy Holidays Ms. Velazquez - Team Longo

November 12, 2023

Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by Raymond.tsui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

November 09, 2023

Good morning Great service but it the technician 5 hours to have it done Thanks More

by salsaleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint and helping us be a better ran dealership in the future. Your feedback has been shared with our Svc Mgmt and Shop Foreman's.

November 08, 2023

I love servicing my car at Toyota Longo, my experience is always great. I want to particularly thank Zech, Jay and the rest of the team for thanking care of me my last visit; they fixed up my brakes and they More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zech, jay? (I think was his name, wears glasses)
Nov 08, 2023 -

Longo Toyota responded

What a great way to start our day @ Longo Toyota - Thank you Sandy for your kind posting on DealerRater and we'll make sure Zech | Jay receive a copy of this posting, it's going to make their day... Happy Holidays and hurry back...

November 05, 2023

I always come here to service my car. They’ve got good quality service, fast and efficient. More

by rhythmixmymy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Longo Toyota responded

Thank you for entrusting the team at Longo Toyota with your servicing needs.

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