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Longo Toyota - Service Center

El Monte, CA

4.7
1,117 Reviews

1,117 Reviews of Longo Toyota - Service Center

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January 25, 2024

Great customer service. Especially like that they pick your car up for service and return it More

by Lindatagami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota. Thank you for the trust you have in our company & team.

January 22, 2024

Our service advisor Agustin was very thorough and informative, he did an excellent job in helping us with our car. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for sharing your review on DealerRater and we're so honored to serve you - Team Longo

January 21, 2024

Service department crew works as a team and goes above and beyond to satisfy customer. More

by Happy :-)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for your feedback and review. From all of us @ Longo Toyota, we're honored to serve you - Team Longo

January 20, 2024

Anthony Torres service advisor is awesome. Service all my vehicles with him. You won’t be disappointed. More

by Ted Cheu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

January 20, 2024

Longo is the only place I take my vehicle for service. They are professional, courteous, communicative and do excellent work! More

by leslie.lindemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota responded

Thank you for this wonderful posting, we're always here to take care of you and your auto needs - Team Longo

January 19, 2024

It’s a great dealer with professional people who I trust to buy car from and have repairs done. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) for your auto care needs.

January 18, 2024

Excellent customer service! Noli really made it feel like my car is the only car in service. Of course I dropped off early. Thank you Noli! Turn around is a swift! Price is comp More

by caoalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hiep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Longo Toyota responded

We're so happy knowing of the caring attention provided by Noli and the service team @ Longo Toyota. We never want you going anywhere else for your auto care needs. Make it a great day!

Jan 19, 2024 -

caoalex responded

I shall return for the next maintenance service and perhaps the next car or truck!

January 16, 2024

My vehicles have been serviced & purchased for over 35 yrs at Longo. Thank u Seb Haro for following up & quick service. Thx to my original Longo friend, Cook Peru. More

by Debandrade6 Blue Andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for so many years of service @ Longo Toyota - Here's to 35+ more years.

January 16, 2024

Longo always does a great job on servicing my vehicles. They have a really good customer service. More

by 2cars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs and thank you for the post.

January 16, 2024

Nice service, and good quality work , needs more parking space for incoming customers though and maybe more service crew so waiting time is shorter More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Longo Toyota responded

Thank you George for sharing your voice online and helping us be a better ran dealership. Team Longo

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