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Longo Toyota - Service Center

El Monte, CA

4.7
1,117 Reviews
Call Service Center (626) 652-3217

1,117 Reviews of Longo Toyota - Service Center

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February 13, 2024

I’ve been going to Longo Toyota since 2019. Bought my RAV4 there and their customer service is top-notch. They try their best to keep prices low during all my maintenance appointments. They als More

by shirley8143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
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Feb 14, 2024 -

Longo Toyota responded

Thank you Shirley for this kind posting on DealerRater and so happy knowing the service team @ Longo Toyota continues to take amazing care of you during your service visits. Happy Valentines - Team Longo

February 11, 2024

Anthony was my mechanic advisor and took excellent care of me!! Kudos Anthony excellent service More

by armandmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Longo Toyota responded

Thank you for the 5 STAR DealerRater review about your visit to Longo. Have a wonderful week and hurry back - Team Longo

February 10, 2024

I had a great maintenance service at Longo Toyotal dealership. Great communication and recommendations for next service. More

by Jk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Jk responded

I had a great maintenance service at Longo Toyotal

Feb 12, 2024 -

Longo Toyota responded

We know you have many choices when selecting a servicing dealer and we're honored you stopped by - Longo Toyota

February 10, 2024

All my cars have been serviced here technicians very professionals they keep you updated until job is done. Very reliable !!! More

by Efmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
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Feb 09, 2024 -

Longo Toyota responded

Thank you for your kind posting on DealerRater and delighted the service team @ Longo Toyota took wonderful care.

February 09, 2024

Daniel was great! Fast and quick and proactive. I was very please with his customer service More

by B. Morimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Longo Toyota responded

We're happy knowing Daniel and the service team took amazing care of you during your visit @ Longo Toyota. Make it a great day

February 09, 2024

Bruce Herrera was super friendly helpful and professional. Keep me informed at all time excellent service More

by Lourdes1498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and please have a wonderful weekend

February 06, 2024

Dealership is good but they were unable to rectify my problem whereas I do constantly can feel it while driving the car. They should have identified the issue More

by ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
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Feb 06, 2024 -

Longo Toyota responded

Our Service Manager, Danny Guerrero tried reaching you today (Feb 6, 2024) but was unsuccessful. At your convenience, please feel free to contact him @ D: 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

February 05, 2024

Great service, lots of people always go there but they manage to service all of the cars More

by Ochoaa509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Longo Toyota responded

Thank you for your review on DealerRater. We're honored to serve you - Team Longo

February 05, 2024

Great! Easily accommodated appt given! Comfortable waiting area. Jeffrey Tsao explained everything in detail friendly More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Longo Toyota responded

Thank you for entrusting Jeffrey & the entire team at Longo Toyota with your auto care needs.

February 04, 2024

Great service, fast and efficient the guy ethan was so helpful, he answered all my questions!!! More

by Florgonzalez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Longo Toyota responded

Thank you for your review and feedback - Team Longo

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