1,163 Reviews of Longo Toyota - Service Center
Usually great service . Dec 30 service with appointment took over 5 hours almost 6 for completion of minor service oil change/tire rotation. The communication was poor . Dec 30 service with appointment took over 5 hours almost 6 for completion of minor service oil change/tire rotation. The communication was poor . More
Easily the best experience I've ever had with a car dealership. They were honest, efficient, and provided great service. Frances was wonderful! dealership. They were honest, efficient, and provided great service. Frances was wonderful! More
On our last service visit on December 26th for our 2011 Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the a Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the assistance of our son to take our vehicle in. When I picked up the vehicle with another son there was a charge for that service. We have been loyal , in that since we purchased our vehicle all service has been done at Longo. We had provided a service list earlier to Alex Leyva, for our canceled December 23rd apt. We had to change our apt. time ,Alex did not get back to us. We rescheduled for December 26th, and Max Hernandez received our vehicle. The service list was multiple because of the difficulty in getting the vehicle in. We are not happy that already high service cost is being bumped up. Sincerely, Richard and Marilyn Kamimura More
Excellent dealership. Buying car with longo , and their service center is amazing. All my cars are from longo. Buying car with longo , and their service center is amazing. All my cars are from longo. More
Great sevice, honest feedback and recommendations you can track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. More
Each time we bring our 2015 Prius for service, we are very grateful for the attention given to us by Mandi Davis. She is excellent at explaining everything. very grateful for the attention given to us by Mandi Davis. She is excellent at explaining everything. More
Excellent service! Our service rep, Bruce H. Is the BEST! Prompt, courteous, trustworthy! Keeps us regularly posted on the status of our car! We drive from the San Fern Our service rep, Bruce H. Is the BEST! Prompt, courteous, trustworthy! Keeps us regularly posted on the status of our car! We drive from the San Fernando Valley to El Monte because of Bruce and his team! We've been happy clients at Lingo for over 20 years for car purchases and service to our vehicles! This time we waited in the waiting room. It is clean, all employees are friendly and courteous. We enjoy the Starbucks, Subway, use of computers and other services. For longer services, they will offer us a rental car or shuttle. The shuttle drivers are friendly and careful drivers. Shuttle is always on time. Thank you Bruce H. & your excellent team. See you next year with our other cars! More
I love this dealership. I’ve been going to this dealership for many many many years and everybody’s respectful. You get good quality work Fast service I’ve been going to this dealership for many many many years and everybody’s respectful. You get good quality work Fast service More
Love Longo. My last two cars bought at Longo. Almost always professional although my last visit someone stole some money out of my car. :/ My last two cars bought at Longo. Almost always professional although my last visit someone stole some money out of my car. :/ More
Max was amazing and provided excellent service for my recent visit. Thank you Max! Keep up the great work! recent visit. Thank you Max! Keep up the great work! More