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Longo Toyota - Service Center

El Monte, CA

4.7
1,117 Reviews

1,117 Reviews of Longo Toyota - Service Center

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February 26, 2024

Longo is a well organized and clean dealership, I’m never waiting long, and always leave satisfied More

by Myanire93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) and team (Lizette & Frances).

February 25, 2024

Fast service and excellent service. Great experience. I highly recommend Mr Perez as a service consultant More

by 50plascencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center and delighted knowing Joseph and the team took wonderful care of you during your visit.

February 24, 2024

I always service my cars at longo Toyota, and they are always provide excellent customer service and never had an issue with car services, always after being sercice, the car feels so smooth when you driv More

by maramiz90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Feb 26, 2024 -

Longo Toyota responded

Thank you for always entrusting Longo Toyota with your auto care needs. Please stay safe with the upcoming rain approaching in California.

February 23, 2024

Great place to do business . Will have all my Toyotas serviced here. Completely satisfied and happy More

by cookpuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Feb 23, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs. Have a great weekend and hurry back

February 23, 2024

Service advisor was very straightforward about what had to be done to my truck, very concise and knowledgeable. When he said that the service will take about 1 1/2 hours, I received a text from him telling More

by melfer 321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Feb 23, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service department and happy to know the time-frame of service exceeded your expectations. Have a great weekend and hurry back

February 22, 2024

I have been patronizing Longo Toyota for decades. I have confidence in their professionalism. Even though I live in a city with a Toyota dealer in town, I commute to Longo for vehicle service. More

by springh2obagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Longo Toyota responded

Thank you for allowing us @ Longo Toyota Svc Dept to earn your business. Make it a great day

February 21, 2024

They are always so cordial and cats always checking in. Never hesitating to ask before any action taken. More

by Rodriguez_adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

Thank you Adriana for entrusting our company (Longo Toyota) and team (JJ) to handle your servicing needs. Make it a great day

February 21, 2024

I like to go Longo Toyota for my car, because it is very easy to make an appointment and modified when needed. More

by kuorn2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center for your auto care needs.

February 21, 2024

Clean, Good service , Excellent customer service. I love to have my service at this location. More

by yeky97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

We enjoy having you as a guest of Longo Toyota.

February 21, 2024

Bad customer service workers bad attitude didn’t do anything they promise didn’t return my car on time More

by Danny454ss2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Longo Toyota responded

Thank you for talking with our Service Manager, Matthew Menendez today (Feb 21, 2024) in detail about your experience, We look forward to seeing you again in the next week or so. Team Longo

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