Longo Toyota - Service Center

My service advisor Eric Chung was great as usual. He was able to take care of my service needs and keep me updated on the status the whole way. Longo would be the only dealer I trust to service my ca He was able to take care of my service needs and keep me updated on the status the whole way. Longo would be the only dealer I trust to service my car and I will be coming to service my Toyota as long as I am alive. I will only work with two people at Longo. Eric Chung for service and HEECHER Yoon for SALES. Keep up the great work Longo! You should be proud of these two employees. More

I want to share a great customer service experience I had yesterday at Longo Toyota. I brought my car in for a routine 10,000 mile maintenance. The service advisor, Max Hernandez, was wonderful to work wit yesterday at Longo Toyota. I brought my car in for a routine 10,000 mile maintenance. The service advisor, Max Hernandez, was wonderful to work with. During my short wait, I remembered that I had a problem with USB port not being able to charge my phone. I asked Max to check it and the charging port tested OK. But he gave me a new charging cable which fixed the problem. That was above and beyond what I expected. I heartily recommend Long Toyota.and kudos to Max. More

Professional. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. More

Extremely helpful staff and transparent transactions. No hidden fees. Special mention to Oscar Orellana and Paul Luong. Hit them up for hassle free experience! No hidden fees. Special mention to Oscar Orellana and Paul Luong. Hit them up for hassle free experience! More

For repair price I am paying your servise is acceptable. Bla bla bla bla bla Bla bla bla bla bla More

Good, quality service, on time, communicate well - via text or phone, on time, would recommend text or phone, on time, would recommend More

I was very surprised with the wait for my car to be completely serviced. Its usually roughly a three hour wait just for an oil change, not this time oil change plus brake service in about two hours. completely serviced. Its usually roughly a three hour wait just for an oil change, not this time oil change plus brake service in about two hours. More

Excellent Customer Service - all done on time- resonable price - updates on timely manner- A plus Service price - updates on timely manner- A plus Service More

This dealership is super fast and efficient. They are friendly and very helpful. The staff is very professional. They are friendly and very helpful. The staff is very professional. More

This dealership offers very reliable service by knowledgeable service advisors. Also they are very friendly. knowledgeable service advisors. Also they are very friendly. More