Longo Toyota - Service Center

Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that morning to confirm before heading out to the dealership. Did not get a response. Showed up to dealership and Alex was just chatting away and didn’t even remember our conversation nor that he had asked I returned that day. Made me waste a trip because parts appear to be backordered and I don’t expect him to be on top of this matter at all. More

Service department employees are courteous, knowledgeable and efficient. We take all our Toyota cars to Longo Toyota. and efficient. We take all our Toyota cars to Longo Toyota. More

I brought my car in for a maintenance check it was already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done already due for one. Everything went okay the only reason I am giving a 3 out 5 is because they didn’t tell me anything about my car when it was done. I got my report but wasn’t explained why a certain part of my car failed, recommendations for my car etc… More

Excelente service I give them a 100 % I do not know what else to say what else to say More

Good prompt courteous service. Staff are professional and very responsive. And Starbucks and wireless service help. Staff are professional and very responsive. And Starbucks and wireless service help. More

Went in for an oil change. Fast service!!! Done in under an hour, will definitely be back. Fast service!!! Done in under an hour, will definitely be back. More

Best dealer around so much help and friendly people quick and reliable service always on time and reliable service always on time More

Service department Daniel Perez gives great customer service and looks after the customers needs. Loo forward to my return service and looks after the customers needs. Loo forward to my return More

Service rep with professional knowledge and patient explanation. Fast communication. Thinking in client’s shoes. Very considering. explanation. Fast communication. Thinking in client’s shoes. Very considering. More

Jerry in the body shop was extremely helpful and courteous in answering our questions and helping us out. courteous in answering our questions and helping us out. More